Business Application Support Specialist

24 hours ago

Athens, Attica, Greece beBeeApplication Full time €40,000 - €60,000
IT Applications Specialist

We are seeking a highly skilled IT Applications Specialist to join our team. As an IT Applications Specialist, you will be responsible for ensuring the availability and maintenance of critical business applications, including SAP ERP systems.

Key Responsibilities:

  • Ensure the availability and maintenance of SAP ERP systems twenty-four hours per day.
  • Establish and maintain user procedures and hardware familiarization for all systems.
  • Provide management and support for SAP ERP systems and SAP User/Group Administration, including maintaining user/group accounts, user configuration and access, data creation, management of roles and profiles, trouble-shooting in access problems, and completion of on-site documentation.
  • Manage server infrastructure, performance monitoring, operating system upgrades, and troubleshooting.
  • Provide application support services, including service outage diagnosis, troubleshooting, and restoration of service, as well as virus protection management.
  • Provide direct guest support and quality support to function rooms and conference services for relevant applications.
  • Administer Microsoft O365 Apps, connect to global VPN, and manage other communication tools.
  • Administer GEK TERNA Group Websites, Active Directory Users & Groups, and SharePoint.

Requirements:

  • 3 years of experience in IT.
  • SAP ERP knowledge and support for desktop OS and applications, including patches.
  • IT degree qualification is preferred but not essential with earlier relevant experience.
  • Strong PC skills based on Microsoft operating systems and applications.
  • Knowledge of programming languages such as HTML, CSS, JavaScript, and Python is preferred.
  • Ability to work a flexible schedule, including evenings, weekends, and holidays.
  • Knowledge of basic accounting principles.
  • Good command of the English language.

Competencies:

  • High attention to detail and strong commitment to customer service.
  • Strong analytical mind and technical background, with MCSE or strong networking skills.
  • Highest level of integrity and transparency.

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