Fintech Customer Service Expert
3 days ago
Are you passionate about delivering exceptional customer experiences in the financial sector? We are seeking a skilled Customer Support Specialist to join our team and provide top-notch support to clients. As a key member of our customer service team, you will be the primary point of contact for customers, handling their inquiries, concerns, and issues in a timely and professional manner.
Key Responsibilities:
- Provide daily support and consult clients on best practices related to their financial services
- Respond to customer inquiries about our client's new and existing services and solutions, as well as complaints - always in a professional manner
- Resolve issues as they arise - timely and efficiently
- Strive for excellence in every interaction, aiming for increased product usage and customer loyalty
- Fluency in Hungarian
- Very good use of English - both in written and spoken language
- Work experience in a customer support role is a plus
- An interest in digital banking and payment solutions is desired
- Exceptional communication & soft skills, as well as a problem-solving mentality
- Tech savviness & learning agility
- Complete relocation support to help ease your transition to Greece
- Competitive monthly salary + 2 extra salaries per year
- Health care benefits and numerous other discounts
- Full training by certified instructors
- Professional growth & development opportunities
- State of the art premises, providing a great working environment with relaxing break areas
- Work for a Great Place to Work-Certified Company that fosters diversity, offering equal opportunities to all, regardless of gender, ethnicity, religion, culture or age.
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Athens, Attica, Greece beBeeCareer Full timeJob Overview:As a key member of our team, you will provide exceptional customer support and experience to clients from diverse financial backgrounds.We are seeking an experienced professional with excellent communication skills to join our dynamic Customer Experts team in Greece.Do you have a passion for fintech and a desire to advance your career in a...
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