Croatian Speaking Customer Expert
10 hours ago
Customer Service Specialist
Our organization is seeking a skilled Customer Service Specialist to provide exceptional support to our clients. This role involves being the primary point of contact for customer inquiries, resolving issues in a timely and efficient manner, and striving for excellence in every interaction.
Key Responsibilities:
- Provide daily support and consult clients on best practices about their business
- Respond to customer inquiries about our services and solutions, as well as complaints - always in a professional manner
- Resolve issues as they arise - timely and efficiently
- Strive for excellence in every interaction, aiming for increased product usage and customer loyalty
Requirements:
- Fluency in Croatian
- Very good use of English - both in written and spoken language
- Work experience in a customer support role is a plus
- Exceptional communication & soft skills, as well as a problem-solving mentality
- Tech savviness & learning agility
- A genuine sense of ownership along with an unbreakable team spirit
- Flexibility in adapting to a fast-paced environment
What We Offer:
- Complete relocation support to Greece (we cover your flight tickets expenses, hotel accommodation, and support with the house searching process)
- Competitive monthly salary + 2 extra salaries per year
- Refer-A-Friend: Bring your friends and receive great bonuses
- Health care benefits and numerous other discounts
- Full training by certified instructors
- Professional growth & development opportunities
- Special events as well as community & social responsibility initiatives
- Free online Greek language courses
- State of the art premises, providing a great working environment with relaxing break areas
- Work for a Great Place to Work-Certified Company that fosters diversity, offering equal opportunities to all, regardless of gender, ethnicity, religion, culture or age.
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