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Transportation Customer Expert
2 weeks ago
We are seeking a skilled customer expert to join our team. As a Lithuanian-speaking transportation customer expert, you will be responsible for handling customer inquiries and complaints related to truck and bus services.
">- Handle customer calls, emails, and chats in a timely and efficient manner
- Support customers with truck breakdowns by creating cases in the CRM system and identifying solutions
- Escalate issues to dealers or technicians when necessary
Requirements:
- Excellent command of Lithuanian language
- Good communication skills in English
- A high school diploma or equivalent required
- Familiarity with automotive roadside assistance procedures
What We Offer:
- Competitive salary package
- Relocation support
- Healthcare benefits
- Professional growth opportunities
About Us:
We are a multinational company that values diversity and offers equal opportunities to all employees. We are committed to providing excellent customer service and strive to create a positive work environment.
