Transportation Customer Expert

18 hours ago


Athens, Attica, Greece beBeeCustomer Full time €104,000 - €130,878
Job Overview

The Transportation Customer Experts team is responsible for handling truck and bus related inquiries and complaints in a case-closed manner by phone, email, or chat. The team works closely with the leader of the modern transportation industry to deliver exceptional customer service and support.

Key Responsibilities:
  • Handle truck and bus related inquiries and complaints in a timely and professional manner.
  • Support customers in case of truck breakdowns by creating appropriate cases in the CRM system after identifying the customer, vehicle, location and verification of GOP coverage.
  • Escalate issues that cannot be resolved over the phone to the nearest dealer/technician or 3rd party for assistance.
  • De-escalate concerns and propose solutions within set parameters or refer to 2nd/3rd parties.
  • Answer questions about customer service, technical and product concerns, and general corporate matters.
Required Skills and Qualifications:
  • Excellent command of Slovak language.
  • Good communication skills in English.
  • A high school diploma or its equivalent is required.
  • Basic awareness of automotive roadside assistance procedures.
  • Work experience with knowledge management systems and information research.
Benefits:
  • Competitive monthly salary + 2 extra salaries per year.
  • Health care benefits and numerous other discounts.
  • Full training by certified instructors.
  • Professional growth & development opportunities.
  • Special events as well as community & social responsibility initiatives.
Others:

Moreover, this is a great opportunity to advance your career and work for a multinational company, by developing strong experience and skills, while representing one of the biggest brands worldwide. In addition, you will be a member of a company that fosters diversity, offering equal opportunities to all, regardless of gender, ethnicity, religion, culture or age.

Find out more



  • Athens, Attica, Greece beBeeCustomer Full time €104,000 - €130,878

    Job Overview:We are seeking a skilled customer expert to join our team. As a Lithuanian-speaking transportation customer expert, you will be responsible for handling customer inquiries and complaints related to truck and bus services.">Handle customer calls, emails, and chats in a timely and efficient mannerSupport customers with truck breakdowns by creating...


  • Athens, Attica, Greece beBeeCustomer Full time €104,000 - €130,878

    Job Overview:Bulgarian-speaking experts are sought after to handle transportation-related inquiries and complaints. The successful candidate will provide exceptional customer service, resolving issues in a case-closed manner via phone, email, or chat.This is a great opportunity for career advancement and professional growth in a multinational company with a...


  • Athens, Attica, Greece beBeeCustomer Full time €104,000 - €130,878

    Job Title: Customer Service RepresentativeJob DescriptionAre you looking for a career opportunity that allows you to make a difference in people's lives? We are seeking a skilled and customer-focused individual to join our team as a Transportation Customer Expert. This is a unique chance to work with a multinational company, developing strong experience and...


  • Athens, Attica, Greece beBeeCustomerSupport Full time €104,000 - €130,878

    Transportation Customer Expert Job OverviewWe are looking for a Transportation Customer Expert to join our team in Greece.Job Description:


  • Athens, Attica, Greece beBeeDiversity Full time €104,000 - €130,878

    Job OverviewProficiency in Dutch is a must for this role.Knowledge of job posting schema is not required.Are you fluent in Dutch? We are looking for a Transportation Customer Expert to join our team. At TP in Greece, we collaborate with a manufacturer with 125 years of history, delivering a total of more than one-half million trucks and buses to...


  • Athens, Attica, Greece beBeeCustomer Full time €104,000 - €130,878

    Job TitleTransportation Customer Experts Job DescriptionCustomer Support Specialists will be responsible for handling customer inquiries and concerns related to transportation services.They will work closely with customers to resolve issues in a timely and professional manner.Key ResponsibilitiesProvide exceptional customer service via phone, email, or...


  • Athens, Attica, Greece beBeeSlovenianSpeaking Full time €104,000 - €130,878

    Transportation Experts Needed">Job Overview:Key Responsibilities Include Handling Inquiries and Complaints Via Phone, Email, or Chat.Support Customers in Case of Truck Breakdowns by Creating Appropriate Cases in the CRM System.De-escalate Concerns and Propose Solutions Within Set Parameters.Answer Questions About Customer Service, Technical, and Product...


  • Athens, Attica, Greece beBeeExpert Full time €104,000 - €130,878

    Transportation Expert Role:As a transportation customer expert, you will play a vital role in ensuring seamless mobility for people and goods. We are seeking an individual with excellent communication skills, particularly in Spanish, to join our team.The ideal candidate will have a high school diploma or equivalent and possess good communication skills in...


  • Athens, Attica, Greece beBeeCustomer Full time €104,000 - €130,878

    Job Title: Polish-Speaking Transportation Customer ExpertsWe are looking for a customer-centric professional to join our team and play a key role in delivering exceptional customer experiences. As a Polish-speaking Transportation Customer Expert, you will be the primary point of contact for customers, handling their inquiries, complaints, and concerns with...


  • Athens, Attica, Greece beBeeCustomer Full time €104,000 - €130,878

    Job Title: Transportation Customer Expert  Job Overview: The position involves handling inquiries and complaints related to transportation services in a professional manner. This includes communicating with customers via phone, email, or chat to resolve issues in a timely and effective way.Required Skills and Qualifications: Excellent command of Finnish...