Customer Service Expert for Smart Home Solutions

1 day ago


Athens, Attica, Greece beBeePortuguese Full time
Smart Home Technology Representative

We are seeking a customer-focused Smart Home Technology Representative to join our team. This exciting opportunity involves delivering exceptional support to Portuguese-speaking customers, providing expert knowledge on smart home products and technology.

  • Deliver outstanding customer service through various communication channels.
  • Assist customers with inquiries related to smart home products, installation procedures, and troubleshooting issues.
  • Resolve customer complaints efficiently and effectively.
  • Document customer interactions accurately.
  • Collaborate with technical teams to provide solutions for complex smart home technology issues.

Responsibilities continue:

  • Stay updated on the latest smart home technology trends and product offerings.
  • Promote a customer-centric approach by actively listening to client needs.
  • Provide tailored solutions to meet customer expectations.

Requirements:

  • Fluency in Portuguese and English, both written and spoken.
  • Experience in customer service, preferably in the technology or electronics sector.
  • Strong communication and troubleshooting skills.
  • Ability to work efficiently under pressure and manage multiple inquiries simultaneously.

Benefits include:

  • Private Health Insurance
  • Training & Development
  • Performance Bonus
  • Extra Salaries Per Year Fully Paid Training
  • Fully Paid Relocation Package
  • Free Greek Lessons


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