Microsoft Dynamics 365 Solutions Expert

1 day ago

Athens, Attica, Greece beBeeBusiness Full time
Job Description

Epsilon Net is a leading provider of business software solutions. As a CRM Solutions Consultant, you will play a key role in designing and delivering tailored solutions using Microsoft Dynamics 365.

You will collaborate with cross-functional teams and stakeholders to ensure that technology genuinely supports business growth.

Key Responsibilities:

  • Client Interaction & Requirement Analysis: Gather client requirements and understand their business needs.
  • Configuration & Customization: Design and configure Dynamics 365 solutions to meet client specifications and enhance user experience.
  • Project Lifecycle Management: Guide clients through the implementation process from start to finish, ensuring timely delivery and quality outcomes.
  • System Testing & Troubleshooting: Perform testing to ensure solutions meet expectations and resolve any issues during implementation.
  • Training & Support: Provide client training and ongoing support to ensure smooth use of Dynamics 365.
  • Continuous Improvement: Stay updated with Dynamics 365 features and recommend improvements to keep client solutions efficient and current.

Required Skills and Qualifications:

  • Bachelor's degree in computer science, Software Engineering, Economics, Business Administration or another related field.
  • 3+ years of experience with Microsoft Dynamics 365 CRM (Sales, Customer Service, or other modules).
  • Strong configuration and customization skills in Dynamics 365, with the ability to implement and optimize CRM solutions.
  • Proven experience in gathering client requirements and translating them into effective CRM solutions.
  • Solid understanding of CRM processes and workflows, with the ability to analyze and improve business operations.
  • Excellent communication skills, able to collaborate with clients and internal teams, and explain technical concepts clearly.

Benefits:

  • Competitive salary and benefits package.
  • Ongoing training and career development.
  • Private medical insurance and psychological support services.
  • Hybrid working model (Athens & Thessaloniki) / Remote for other cities.
  • Multi-awarded workplace.

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