Online Content Moderator Support Job in Athens Greece

2 days ago


Athens, Attica, Greece beBeeCustomerSupport Full time
We are seeking a talented French Speaking Customer Support Specialist to join our team in Athens, Greece. As a key member of our support team, you will be responsible for delivering exceptional customer service to our French-speaking clients via phone, email, and chat.
To succeed in this role, you should have excellent communication skills, both written and verbal, as well as a genuine passion for delivering outstanding customer service. Previous experience in customer support is a plus, but we value a friendly attitude above all else.
Responsibilities
  • Provide top-notch customer support to French-speaking users through various communication channels.
  • Assist clients with inquiries related to online content moderation, offering helpful and friendly solutions.
  • Maintain accurate records of customer interactions in our CRM system.
  • Collaborate with your team to achieve service goals and ensure customer satisfaction.
  • Participate in training sessions to stay informed about best practices and service updates.

Requirements
  • Fluency in French (written and spoken) is essential.
  • A genuine passion for delivering outstanding customer service.
  • Previous experience in customer support is a plus, but a friendly attitude is what we value most.
  • Excellent communication and interpersonal skills.
  • A collaborative team player who spreads positivity.
  • Strong problem-solving skills and an eye for detail.
  • A love for the online world and content moderation is a bonus.

Benefits
  • Private Health Insurance
  • Training & Development
  • Performance Bonus
  • Extra Salaries Per Year Fully Paid Training
  • Fully Paid Relocation Package (flight, transfer and hotel)
  • Free Greek Lessons, discounts and other perks



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