Online Content Moderator Support Job in Athens Greece
2 days ago
To succeed in this role, you should have excellent communication skills, both written and verbal, as well as a genuine passion for delivering outstanding customer service. Previous experience in customer support is a plus, but we value a friendly attitude above all else.
Responsibilities
- Provide top-notch customer support to French-speaking users through various communication channels.
- Assist clients with inquiries related to online content moderation, offering helpful and friendly solutions.
- Maintain accurate records of customer interactions in our CRM system.
- Collaborate with your team to achieve service goals and ensure customer satisfaction.
- Participate in training sessions to stay informed about best practices and service updates.
Requirements
- Fluency in French (written and spoken) is essential.
- A genuine passion for delivering outstanding customer service.
- Previous experience in customer support is a plus, but a friendly attitude is what we value most.
- Excellent communication and interpersonal skills.
- A collaborative team player who spreads positivity.
- Strong problem-solving skills and an eye for detail.
- A love for the online world and content moderation is a bonus.
Benefits
- Private Health Insurance
- Training & Development
- Performance Bonus
- Extra Salaries Per Year Fully Paid Training
- Fully Paid Relocation Package (flight, transfer and hotel)
- Free Greek Lessons, discounts and other perks
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