Global Online Content Moderator
1 day ago
A dynamic and forward-thinking organization is seeking an Online Content Moderator to join their team. This role involves working with a global community, ensuring that online interactions are safe and enjoyable for all users.
">As a key member of our team, you will play a vital role in providing exceptional customer support to Spanish-speaking clients regarding online content and moderation queries.
">Responsibilities:
- Provide expert-level support to clients on online content moderation queries.
- Assist users with their inquiries, ensuring swift and effective solutions.
- Document customer interactions accurately and efficiently in our CRM system.
- Collaborate with team members to meet service objectives and enhance overall user satisfaction.
- Engage in continuous training to stay up-to-date with content moderation policies and trends.
Requirements:
- Fluency in Spanish (written and spoken) is essential.
- A strong commitment to delivering high-quality customer service.
- Previous experience in customer support or content moderation is a plus but not mandatory.
- Excellent communication and interpersonal skills.
- A proactive team player with a positive attitude.
- Strong analytical and problem-solving skills.
- Willingness to relocate and embrace a new cultural experience, with all relocation costs covered.
Benefits:
- Private Health Insurance
- Training & Development
- Performance Bonus
- Extra Salaries Per Year Fully Paid Training
- Fully Paid Relocation Package (flight, transfer, and hotel)
- Free Greek Lessons, discounts, and other perks
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