Italian Speaking Technology Expert
1 day ago
Unlock a rewarding career as an Italian Speaking Technical Expert, working remotely from Greece. In this role, you will leverage your technical expertise to provide tailored solutions to our Italian-speaking clients, helping them maximize the value of innovative technology products.
Your ability to understand customer needs and deliver effective technical solutions will be critical for fostering strong relationships and ensuring customer satisfaction.
Key Responsibilities- Engage with Italian-speaking clients to identify their technical needs and offer suitable solutions.
- Provide in-depth product knowledge and consulting to help clients optimize their use of technology.
- Troubleshoot and resolve technical issues while guiding clients through complex scenarios.
- Document client interactions and solution implementation processes accurately in CRM systems.
- Collaborate with cross-functional teams to enhance technology offerings and support services.
- Participate in training sessions to stay updated on product enhancements and industry trends.
- Actively collect feedback from clients to identify areas for service improvement and innovation.
Requirements
- Fluency in Italian and English, both written and verbal.
- Strong technical acumen with the ability to explain complex concepts clearly.
- Previous experience in consulting or technical support roles is preferred.
- Exceptional communication and interpersonal skills, with a customer-oriented approach.
- A proactive problem-solving mindset and passion for helping clients succeed.
- Ability to work independently and manage projects effectively in remote environments.
- Enthusiasm for learning and adapting to new technologies and processes.
Benefits
- Private Health Insurance
- Training & Development
- Performance Bonus
- Fully Paid Training
- Competitive Salary
- Monthly Events
- Fully Paid Relocation Package (flight, transfer, and hotel)
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