French Speaking Customer Support Specialist
1 day ago
Are you passionate about education and technology? Do you enjoy helping customers navigate the world of online learning?
Job DescriptionWe are seeking a highly skilled French-speaking Customer Service Representative to join our team. In this role, you will be responsible for providing exceptional support to clients using our innovative online learning platforms.
Responsibilities:- Deliver outstanding customer service via phone, email, and chat.
- Assist clients with inquiries, technical questions, and feedback about online educational products.
- Maintain a friendly and professional demeanor in all customer interactions.
- Accurately document customer interactions and solutions to improve service quality.
- Collaborate with the education team to enhance user experience and satisfaction.
- Engage in training sessions to stay updated on product developments and customer service techniques.
- Fluency in French (both written and spoken) is required.
- A genuine interest in online education and technology.
- Experience in customer service is beneficial but not mandatory.
- Excellent communication and interpersonal skills.
- Strong problem-solving skills with a customer-centric approach.
- Attention to detail and organizational skills.
- Willingness to learn and thrive in a dynamic work environment.
- Private Health Insurance.
- Training & Development.
- Performance Bonus.
- Extra Salaries Per Year Fully Paid Training.
- Above Average Salary.
- Fully Paid Relocation Package (flight, transfer, and hotel).
- Free Greek Lessons, discounts, and other perks.
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