French Speaking Banking Support Specialist
2 days ago
Patrique Mercier Recruitment is pleased to offer an exciting opportunity for a French Speaking Banking Industry Support Agent in Athens. We are looking for passionate individuals who excel in customer service and have an interest in the banking sector.
- This role will involve providing support to French-speaking customers regarding their banking inquiries, assisting with problem resolution, and ensuring a seamless banking experience.
- Provide outstanding customer support through various communication channels, including phone, email, and chat.
- Assist customers with inquiries related to banking services and products.
- Handle and resolve customer complaints efficiently to ensure satisfaction.
- Educate customers on available banking offerings and their benefits.
- Maintain accurate records of customer interactions within the CRM system.
- Collaborate with team members to enhance service quality and improve customer experience.
- Stay informed about banking regulations and product knowledge to provide accurate support.
- Fluency in French (both spoken and written) is required.
- Strong written and verbal communication skills.
- Previous experience in customer service, particularly in the banking industry, is preferred.
- Excellent problem-solving skills with a focus on customer satisfaction.
- Able to work both independently and as part of a team.
- Familiarity with banking products and services is a plus.
- Willingness to work onsite in Athens.
- Private Health Insurance
- Training & Development
- Performance Bonus
- 2 Extra Salaries Per Year
- Fully Paid Training
- Great Salary
- Fully Paid Relocation Package (flight, transfer and hotel)
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