Customer Service Representative
1 day ago
As a Financial Customer Expert, you will be the primary point of contact for customer and client requests.
You will utilize phone calls, e-mails and chats to provide a seamless customer experience. Your daily tasks will include providing support and consulting clients on best practices about their business, responding to customer inquiries about our services and solutions, as well as complaints in a professional manner.
You will also strive for excellence in every interaction, aiming for increased product usage and customer loyalty. Additionally, you will be committed to meeting both personal goals and team targets.
Required Skills and Qualifications- Fluency in Romanian is required.
- Very good use of English - both in written and spoken language - is necessary.
- Work experience in a customer support role is a plus.
- An interest in digital banking and payment solutions is desired.
- Exceptional communication & soft skills, as well as a problem-solving mentality, are essential.
- Tech savviness & learning agility are also required.
- A genuine sense of ownership along with an unbreakable team spirit is necessary.
- Flexibility in adapting to a fast-paced environment is essential.
- Complete support to help you ease your relocation to Greece.
- Competitive monthly salary + 2 extra salaries per year.
- Refer-A-Friend: Bring your friends and receive great bonuses.
- Health care benefits and numerous other discounts.
- Full training by certified instructors.
- Professional growth & development opportunities.
- Special events as well as community & social responsibility initiatives.
- Free online Greek language courses.
- State of the art premises, providing a great working environment with relaxing break areas.
- Work for a Great Place to Work-Certified Company that fosters diversity.
This is a great opportunity to advance your career and work for a multinational company, by developing strong experience and skills, while representing one of the biggest brands worldwide. In addition, you will be a member of a company that fosters diversity, offering equal opportunities to all, regardless of gender, ethnicity, religion, culture or age.
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