Polish Language Specialist
1 month ago
Are you a native Polish speaker looking for a challenging and rewarding career opportunity? Do you have excellent communication skills and a passion for delivering exceptional customer service? We are seeking a highly motivated and experienced Customer Service Representative - Polish to join our team at Cross Border Talents.
About the Role:
- Provide top-notch customer service to our clients via phone, email, and chat in Polish and English.
- Respond to customer inquiries and resolve issues in a timely and professional manner.
- Collaborate with our team to ensure seamless customer service delivery.
- Meet performance metrics while delivering a high level of customer satisfaction.
Requirements:
- Fluent in Polish (C2) and English (C1).
- Proven customer support experience or experience in a similar role.
- Excellent communication and problem-solving skills.
- Ability to work independently and in a team environment.
- Strong computer skills and familiarity with CRM systems.
Preferred Qualifications:
- Previous experience in the jewellery or luxury goods industry.
- Experience with remote customer service operations.
What We Offer:
- A competitive salary and performance bonus.
- A fully paid remote training program conducted by certified instructors.
- Health care benefits and various discounts.
- Professional growth and development opportunities.
- State-of-the-art premises with relaxing break areas.
- A great place to work certified company promoting diversity.
How to Apply:
Please submit your CV and cover letter outlining your relevant experience and language proficiency. Interviews will be conducted remotely.
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