Polish Language Specialist

1 month ago


Thessaloniki, Central Macedonia, Greece Cross Border Talents Full time
Customer Service Representative - Polish

Are you a native Polish speaker looking for a challenging and rewarding career opportunity? Do you have excellent communication skills and a passion for delivering exceptional customer service? We are seeking a highly motivated and experienced Customer Service Representative - Polish to join our team at Cross Border Talents.

About the Role:

  • Provide top-notch customer service to our clients via phone, email, and chat in Polish and English.
  • Respond to customer inquiries and resolve issues in a timely and professional manner.
  • Collaborate with our team to ensure seamless customer service delivery.
  • Meet performance metrics while delivering a high level of customer satisfaction.

Requirements:

  • Fluent in Polish (C2) and English (C1).
  • Proven customer support experience or experience in a similar role.
  • Excellent communication and problem-solving skills.
  • Ability to work independently and in a team environment.
  • Strong computer skills and familiarity with CRM systems.

Preferred Qualifications:

  • Previous experience in the jewellery or luxury goods industry.
  • Experience with remote customer service operations.

What We Offer:

  • A competitive salary and performance bonus.
  • A fully paid remote training program conducted by certified instructors.
  • Health care benefits and various discounts.
  • Professional growth and development opportunities.
  • State-of-the-art premises with relaxing break areas.
  • A great place to work certified company promoting diversity.

How to Apply:

Please submit your CV and cover letter outlining your relevant experience and language proficiency. Interviews will be conducted remotely.



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