Customer Service Representative
2 days ago
Discover a unique opportunity to launch your career in customer service with Patrique Mercier Recruitment JP.
Job SummaryWe are seeking dedicated and passionate individuals who are eager to support our clients in navigating their banking needs. This role provides a chance to combine your love for customer relations with the dynamic world of finance.
Key Responsibilities- Provide exceptional customer support to Nordic-speaking clients through multiple communication channels.
- Assist customers with banking inquiries, transactions, and financial products to ensure a positive experience.
- Maintain comprehensive knowledge of banking regulations and company policies to deliver accurate information.
- Record all customer interactions in the CRM system to ensure proper documentation.
- Work collaboratively with team members to identify areas for service improvement and implement solutions.
- Attend training sessions and workshops to stay updated on the latest banking products and services.
- Fluent in a Nordic language (Danish, Swedish, Norwegian, or Finnish), both written and spoken; proficiency in English is required.
- Exceptional interpersonal and communication skills with a strong customer-centric approach.
- Ability to thrive in a fast-paced environment while managing multiple tasks efficiently.
- Strong problem-solving skills with attention to detail and accuracy.
- Prior experience in customer service, preferably in the banking or financial sector, is an advantage.
- Private Health Insurance
- Training & Development
- Performance Bonus
- 2 Extra Salaries Per Year
- Fully Paid Training
- Great Salary
- Fully Paid Relocation Package (flight, transfer, and hotel)
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