
Dutch Language Support Specialist
3 days ago
We are seeking a highly skilled Dutch Language Support Specialist to join our Mobile Banking Services Department. In this role, you will provide exceptional support and address inquiries related to mobile banking services for Dutch-speaking clients.
Key Responsibilities- Offer top-notch customer service via phone, email, and chat in Dutch.
- Assist customers with inquiries regarding mobile banking features and services.
- Effectively resolve issues and complaints, ensuring client satisfaction.
- Guide customers through the use of mobile banking applications and tools.
- Maintain detailed records of customer interactions for quality assurance.
- Collaborate with team members to improve service processes and enhance customer experience.
- Fluency in Dutch (both spoken and written) is essential.
- Strong communication and interpersonal skills.
- Previous experience in customer service or support roles, particularly in banking or technology, is preferred.
- Problem-solving skills and a customer-centric approach.
- Ability to work effectively as part of a team in a fast-paced environment.
- Willingness to learn and adapt to new technologies and software.
- Familiarity with mobile banking applications is a plus.
- Private Health Insurance
- Training & Development
- Performance Bonus
- 2 Extra Salaries Per Year
- Fully Paid Training
- Great Salary
- Fully Paid Relocation Package (flight, transfer, and hotel)
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Front Office Support Specialist
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