
E-commerce Support Specialist for Finnish Speakers
1 week ago
Are you a Finnish speaker seeking a remote job in Portugal? We are hiring an E-commerce Support Agent to work from the comfort of your home on behalf of our client.
Provide customer support for Finnish-speaking customers with order-related issues, including tracking, returns, and payments.
Communicate effectively and professionally across phone, email, and chat channels.
Handle sensitive data responsibly and securely.
Elevate complex cases using internal tools and procedures.
Monitor and enhance your own KPIs.
You have:
Native-level Finnish and strong English (C1).
Able to maintain composure under pressure and solve problems efficiently.
Previous experience in customer support is beneficial.
Flexibility to work rotating shifts, including weekends and holidays.
Located in Portugal or willing to relocate for this opportunity, with relocation assistance and housing allowance offered by the hiring company.
What's in it for you:
An attractive monthly salary.
Holiday and Christmas bonuses distributed over 12 months.
A meal allowance card and private health insurance.
Additional compensation for working late hours, public holidays, and night shifts.
Remote work with provided equipment.
Paid training business days.
Optional company apartment for candidates moving from abroad.
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