
Finnish Speaking Service Delivery Specialist
2 days ago
Job Overview:
- Total Years Experience: 0-5
- Job Languages: Finnish
- Job posting schema: Yes
We are seeking a dynamic and customer-focused professional to join our team as a Customer Expert. As a key member of our Nordic operations, you will play a vital role in delivering exceptional service to our customers across the region.
Your primary responsibility will be to handle inbound communication from restaurant partners and end customers, resolving queries related to orders, refunds, delivery, and platform use. You will provide professional and empathetic customer service support across all service channels, adhering to provided response templates and quality standards.
To succeed in this role, you will need excellent communication skills in Finnish, with fluency in English for written and spoken communication. While previous experience is not required, a customer service background is highly desirable. You will also need strong written communication and typing skills, as well as confidence in PC tools and multitasking between platforms.
We offer a comprehensive benefits package, including competitive monthly salary, health care benefits, and numerous other discounts. Additionally, we provide full training by certified instructors and professional growth & development opportunities. Join us and become part of a global delivery revolution
Become a part of a Great Place to Work-Certified Company:
- Complete relocation support to Greece
- Free online Greek language courses
- Competitive monthly salary + 2 extra salaries per year
- Refer-A-Friend: Bring your friends and receive great bonuses
- Health care benefits and numerous other discounts
- Full training by certified instructors
- Professional growth & development opportunities
- Special events as well as community & social responsibility initiatives
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