Customer Support Specialist
2 days ago
We are seeking a highly skilled and enthusiastic professional to join our team as a customer support specialist.
About the Role:
As a customer support specialist, you will be responsible for providing exceptional service to our clients through various communication channels. This includes responding to inquiries, resolving issues, and ensuring overall customer satisfaction.
- Provide timely and effective responses to customer inquiries via phone, email, and chat.
- Resolve customer complaints in a professional and courteous manner.
- Work collaboratively with cross-functional teams to resolve complex customer issues.
Requirements:
To be successful in this role, you will need to possess excellent communication skills, both written and verbal. You should also have strong problem-solving skills and be able to work effectively in a fast-paced environment. Additionally, you will need to be fluent in Polish and have good knowledge of English.
- Language Skills: Fluent in Polish, good command of English.
- Customer Service Experience: 1-2 years of experience in a customer-facing role.
- Communication Skills: Excellent written and verbal communication skills.
- Problem-Solving Skills: Strong problem-solving skills with ability to think critically.
What We Offer:
In return for your hard work and dedication, we offer a competitive salary package, including benefits and opportunities for career growth.
- Salary: Competitive monthly salary.
- Benefits: Comprehensive benefits package, including health insurance and retirement plan.
- Career Growth: Opportunities for career advancement and professional development.
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