
Portuguese Speaking Support Professional
4 days ago
Are you looking for a challenging opportunity to grow your career as a customer service professional?
Customer Service Representative Job DescriptionWe are seeking a highly motivated and detail-oriented Customer Service Representative to join our team. As a key member of our Subscription-Based Services Department, you will be responsible for providing exceptional support to our clients.
Job Responsibilities:
- Respond to client inquiries via phone, email, and chat in Portuguese, resolving issues and providing solutions in a timely and professional manner.
- Assist clients with questions regarding their subscriptions, ensuring they have a seamless experience.
- Collaborate with the team to enhance customer satisfaction and streamline support processes.
- Educate clients about the features and benefits of our subscription services, promoting retention and growth.
Requirements:
- Fluency in Portuguese (both spoken and written) is required.
- Strong communication and interpersonal skills.
- Previous experience in customer service or support roles is preferred.
- Excellent problem-solving abilities and a focus on customer satisfaction.
Benefits:
- Private Health Insurance
- Training & Development
- Performance Bonus
- Extra Salaries Per Year
- Fully Paid Training
- Great Salary
- Fully Paid Relocation Package (flight, transfer and hotel)
About Us:
We believe in fostering a work environment that encourages collaboration, innovation, and continuous learning. If you share our passion for delivering exceptional customer experiences, we encourage you to apply.
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