
Multilingual Customer Support Specialist
4 days ago
We are seeking a highly skilled and multilingual professional to join our team as a Customer Support Specialist in the Home Entertainment Systems Department.
Job DescriptionThe successful candidate will be responsible for providing exceptional customer service via phone, email, and chat in Portuguese. They will assist customers with inquiries about home entertainment systems, including setup, troubleshooting, and recommendations. Additionally, they will effectively resolve customer complaints and technical issues to ensure satisfaction.
Responsibilities- Provide outstanding customer support in Portuguese via phone, email, and chat.
- Assist customers with inquiries about home entertainment systems.
- Effectively resolve customer complaints and technical issues.
To be successful in this role, the ideal candidate will possess:
- Fluency in Portuguese (both spoken and written).
- Strong communication and interpersonal skills.
- Previous experience in customer service or technical support is preferred.
We offer a competitive compensation package that includes:
- Private Health Insurance.
- Training & Development.
- Performance Bonus.
- 2 Extra Salaries Per Year.
- Fully Paid Training.
- Great Salary.
- Fully Paid Relocation Package.
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