
Expert Logistics Support Specialist Wanted
4 days ago
We are seeking a skilled Logistics Support Specialist to provide exceptional service to our clients. This role involves facilitating effective communication between clients and logistics teams, ensuring timely and efficient delivery of services.
Key Responsibilities:- Provide top-notch customer support via phone, email, and chat to ensure client satisfaction.
- Assist clients with inquiries related to logistics, shipping, and delivery services.
- Resolve customer complaints with professionalism and accuracy.
- Collaborate with logistics teams to ensure seamless service delivery.
- Maintain accurate records of customer interactions and issues for quality assurance.
- Work closely with team members to improve services and customer satisfaction.
Requirements:
- Fluency in Portuguese is required.
- Strong communication and interpersonal skills are essential.
- Previous experience in customer service, preferably in a logistics or shipping environment.
- Ability to resolve issues and complaints with a professional approach.
- Knowledge of logistics and shipping processes is an advantage.
- Positive attitude and ability to work effectively in a team-oriented environment.
- Experience with customer service software is an asset.
Benefits:
- Private Health Insurance
- Training & Development
- Performance Bonus
- 2 Extra Salaries Per Year
- Fully Paid Training
- Great Salary
- Fully Paid Relocation Package (flight, transfer and hotel)
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