Nordic Customer Service Representative
2 days ago
Deliver exceptional customer support to clients from Nordic countries through various channels. This is an opportunity to work in a dynamic environment, enhancing your skills and knowledge while contributing to the success of our team.
Key Responsibilities- Provide outstanding service by addressing inquiries and issues promptly.
- Develop a thorough understanding of our products and services to offer accurate solutions.
- Maintain detailed documentation of customer interactions in our CRM system.
- Collaborate with team members to identify opportunities for improving service delivery.
- Participate in training sessions to enhance skills and knowledge of best practices.
Requirements
- Fluency in one or more Nordic languages (Danish, Swedish, Norwegian, Finnish) is required; proficiency in English is also necessary.
- Excellent communication and interpersonal skills with a strong customer focus.
- Ability to thrive in a fast-paced environment while managing multiple tasks.
- Strong analytical and problem-solving abilities.
- Previous experience in customer service or a related field is preferred.
- Familiarity with CRM systems and customer support tools.
- A positive attitude, adaptability, and enthusiasm for learning about new products and customer care techniques.
Benefits
- Private Health Insurance
- Training & Development
- Performance Bonus
- 2 Extra Salaries Per Year
- Fully Paid Training
- Great Salary
- Fully Paid Relocation Package (flight, transfer, and hotel)
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