Global Customer Service Ambassador

2 days ago

Athens, Attica, Greece beBeeNordicSpeaking Full time
Nordic Speaking Advisor Role

Patrique Mercier Recruitment is excited to offer the position of Nordic Speaking Advisor in Athens, Greece. We are seeking a skilled individual fluent in a Nordic language who can deliver exceptional customer service.

As a Nordic Speaking Advisor, you will be responsible for engaging with customers, addressing their inquiries, and providing expert assistance. Your role will be pivotal in ensuring high client satisfaction and fostering strong relationships with our Nordic-speaking clientele.

Key Responsibilities:
  • Interact with Nordic-speaking customers via phone, email, and chat, providing outstanding support and solutions.
  • Handle customer inquiries and offer detailed information about products and services.
  • Document all customer communications and feedback within the CRM system.
  • Collaborate with team members to improve service delivery and resolve customer issues efficiently.
  • Participate in ongoing training to enhance knowledge of products and service techniques.
  • Provide constructive feedback to help improve internal processes.
Required Skills and Qualifications:
  • Fluency in at least one Nordic language (Swedish, Norwegian, Danish, Finnish) and English; knowledge of additional languages is a bonus.
  • Prior experience in customer service or a related role is preferred.
  • Excellent communication and interpersonal skills with a strong focus on customer satisfaction.
  • Able to manage multiple priorities in a fast-paced setting.
  • Basic proficiency in CRM software and standard office applications.
  • A passion for delivering high-quality service and assisting customers.
  • Eligible to work in Greece.
Benefits:
  • Fully paid relocation package, including flights, transfers, and a comfortable hotel stay.
  • Professional growth & development opportunities.
  • Competitive performance bonuses.
  • Competitive monthly salary + 2 extra salaries per year.
  • Health care benefits and numerous other discounts.
  • Fully paid training by certified instructors.
  • State of the art premises, providing a great working environment with relaxing break areas.
  • Special events as well as community & social responsibility initiatives.
  • Referral Program: Bring your friends and receive great bonuses.
  • Free Greek language courses.
  • Work for a Great Place to Work-Certified Company.

We are dedicated to creating a positive work environment that fosters growth and development. Our company values innovation, teamwork, and customer satisfaction. If you are a motivated and results-driven individual who shares our values, we encourage you to apply for this exciting opportunity.

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