Hebrew Speaking Customer Support Specialist
1 day ago
Customer Support Representative
">About the RoleThis is an exciting opportunity to join our virtual job and freelance platforms department as a Hebrew Speaking Customer Support representative. As a key member of our team, you will play a vital role in delivering exceptional customer support to Hebrew-speaking users of our platforms.
In this role, you will be responsible for providing top-notch support to our users, ensuring their queries are addressed promptly and professionally. Your primary goal will be to create a positive user experience, helping individuals find exciting job opportunities and freelance projects.
Your Key Responsibilities- Deliver Excellent Customer Support: Respond to user inquiries, resolve issues, and provide timely assistance via various channels.
- Assist Users with Platform Inquiries: Help users navigate our platform functionalities, job listings, and freelance projects.
- Document User Interactions: Accurately record and maintain documentation of user interactions and issue resolutions.
- Collaborate with the Team: Work closely with colleagues to improve user satisfaction and service quality.
- Participate in Training Sessions: Enhance your skills and knowledge through ongoing training and development sessions.
To succeed in this role, you must possess the following qualities and qualifications:
- Native Language and Nationality: Clearly state your native language and nationality on your CV and/or cover letter.
- EU Passport or Residency: Hold a valid EU passport or residency.
- Fluency in Hebrew: Possess excellent written and spoken Hebrew skills.
- Prior Experience: Prior experience in customer support or related fields is advantageous.
- Strong Communication Skills: Demonstrate strong communication skills and the ability to empathize with users.
- Team Player: Showcase a positive and helpful attitude, with excellent problem-solving and organizational abilities.
- Interest in Virtual Job Market: Express interest in working in the virtual job and freelance industry.
We offer a comprehensive benefits package, including:
Private Health Insurance
Training & Development
Performance Bonus
Extra Salaries Per Year Fully Paid Training
Fully Paid Relocation Package (flight, transfer, and hotel)
Free Greek Lessons, Discounts, and Other Perks
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