Wholesale SMS Account Specialist

2 days ago

Athens, Attica, Greece modulus SA Full time €25,000 - €75,000 per year

Basic Information

modulus SA is an innovative telecommunications company based in Athens, Greece. Since 2012, we've been delivering next-generation VoIP telephony services to clients across both domestic and international markets. Today, we are one of Greece's leading VoIP providers, helping businesses across industries embrace modern, flexible, and cost-effective communication solutions that enable digital agility and remote work.

As part of our continued growth, we are expanding our Voice and SMS wholesale team and seeking a detail-oriented and driven
Wholesale SMS Account Specialist
. If you thrive in a fast-paced environment, excel at building relationships, and have a passion for telecommunications, we'd love to meet you.

Responsibilities

  • Manage and expand a portfolio of key wholesale SMS accounts (both buy and sell side).
  • Identify and develop new business opportunities with international carriers and aggregators.
  • Optimize routing and pricing strategies to maximize profitability while maintaining service quality.
  • Conduct regular business reviews and in-depth performance analyses with key partners.
  • Negotiate commercial terms, contracts, and volume commitments.
  • Collaborate cross-functionally with internal teams (technical, legal, billing, finance) to ensure seamless service delivery and successful partner on-boarding.
  • Monitor and analyze SMS traffic quality and proactively resolve issues.
  • Represent modulus at major industry events and conferences (e.g., Capacity, GCCM) to strengthen our global network and brand presence.

Requirements

  • At least 1 year of experience in sales, account management or business development.
  • Excellent interpersonal and communication abilities, with a collaborative mindset.
  • Highly organized with a strong attention to detail.
  • Ability to thrive in a fast-moving, competitive international environment.
  • Willingness to travel internationally to attend key industry events.
  • Fluency in both Greek and English (written and spoken).

Good to have

  • Degree in Telecommunications, Computer Science, Business, or related field.
  • Experience in SMS wholesale or A2P SMS business development/account management.
  • Substantial commercial and negotiation skills.
  • 1 year of experience in telecoms, preferably in wholesale Voice/SMS.
  • Familiarity with telecom KPIs and tools for traffic analysis.
  • Experience working with international carriers or aggregators.
  • Knowledge of an extra language is a plus (e.g. Spanish, Arabic, French).

Benefits

  • Flexible hours and hybrid/remote work opportunities.
  • A collaborative team environment with modern office amenities.
  • Private health and medical insurance for you and your family.
  • Meal vouchers via Up Go for EAT e-card.
  • Mental health & well-being support through online platforms.
  • Free public transport pass via OASA.
  • Competitive salary with career advancement opportunities.
  • Training opportunities.

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