Wholesale Account Executive – Voice

12 hours ago

Athens, Attica, Greece modulus SA Full time €25,000 - €40,000 per year

Job Description
modulus SA
is an innovative telecommunications company headquartered in Athens, Greece, delivering next-generation VoIP telephony services to clients across domestic and international markets since 2012. As one of Greece's leading VoIP providers, modulus enables businesses across industries to transition to modern, cost-effective communication solutions that support remote work and digital agility.

Modulus seeks a detail-oriented and motivated
Wholesale Account Executive
to join our expanding
Voice and SMS wholesale team
. You will support the daily operations of our international interconnect business, assist in partner communications, monitor traffic quality, and ensure the smooth execution of wholesale trading and delivery processes. This hands-on role suits individuals with strong organizational skills and a passion for telecom.

Key Responsibilities
Operational Support

  • Assist in the execution of Voice and SMS trading operations with global carriers and aggregators
  • Support onboarding of new partners: documentation, test traffic coordination, and configuration checks
  • Maintain accurate records of rate sheets, agreements, and routing preferences

Traffic Monitoring & Quality

  • Monitor traffic performance metrics (ACD, ASR, PDD, DLR, spam/FAS detection)
  • Identify anomalies or quality issues and work with Routing/NOC to resolve them
  • Escalate urgent delivery or termination problems in coordination with internal teams

Coordination & Internal Communication

  • Liaise with Routing, Finance, NOC, and Account Managers to ensure smooth service delivery
  • Support the Wholesale Manager with administrative tasks, reporting, and partner follow-ups
  • Help prepare internal reports on traffic volumes, profitability, and route performance

Process & Compliance

  • Ensure processes comply with partner SLAs and internal quality standards
  • Maintain updated internal databases and files for contracts, routes, and contact details
  • Assist in dispute resolution and traffic investigations

Why join us?
We offer a collaborative, growth-oriented environment where your contributions directly impact our success. If you're passionate about making a difference and being part of a team of like-minded individuals, we encourage you to apply today

Benefits

  • Flexible hours and hybrid/remote work opportunities
  • A collaborative team environment with modern office amenities
  • Private health and medical insurance for you and your family
  • Meal vouchers via Up Go for EAT e-card
  • Mental health & well-being support through online platforms
  • Free public transport pass via OASA
  • Competitive salary with career advancement opportunities

Job requirements

Must have

  • Degree in Telecommunications, Computer Science, Business, or related field
  • Basic understanding of Voice (SIP) and SMS (SMPP) interconnection principles
  • Strong proficiency with Excel and comfort working with structured data
  • Attention to detail and ability to work with multiple teams and deadlines
  • Fluency in both Greek and English (written and spoken)

Good to have

  • 1 year of experience in telecoms, preferably in wholesale Voice/SMS
  • Familiarity with telecom KPIs and tools for traffic analysis
  • Experience working with international carriers or messaging aggregators
  • Knowledge of a second language is a plus (e.g. Spanish, Arabic, French)

  • Wholesale Account Executive – Voice

    12 hours ago

    Athens, Attica, Greece modulus SA Full time €25,000 - €40,000 per year

    modulus SA is an innovative telecommunications company headquartered in Athens, Greece, delivering next-generation VoIP telephony services to clients across domestic and international markets since 2012. As one of Greece's leading VoIP providers, modulus enables businesses across industries to transition to modern, cost-effective communication solutions that...

  • Wholesale Account Executive

    2 days ago

    Athens, Attica, Greece modulus SA Full time €35,000 - €45,000 per year

    modulus SA is an innovative telecommunications company based in Athens, Greece. Since 2012, we've been delivering next-generation VoIP telephony services to clients across both domestic and international markets. Today, we are one of Greece's leading VoIP providers, helping businesses across industries embrace modern, flexible, and cost-effective...

  • Wholesale Account Executive

    2 days ago

    Athens, Attica, Greece modulus SA Full time €25,000 - €40,000 per year

    modulus SA is an innovative telecommunications company based in Athens, Greece. Since 2012, we've been delivering next-generation VoIP telephony services to clients across both domestic and international markets. Today, we are one of Greece's leading VoIP providers, helping businesses across industries embrace modern, flexible, and cost-effective...

  • Wholesale SMS Account Specialist

    2 days ago

    Athens, Attica, Greece modulus SA Full time €40,000 - €60,000 per year

    Job Descriptionmodulus SA is an innovative telecommunications company based in Athens, Greece. Since 2012, we've been delivering next-generation VoIP telephony services to clients across both domestic and international markets. Today, we are one of Greece's leading VoIP providers, helping businesses across industries embrace modern, flexible, and...

  • Wholesale SMS Account Specialist

    2 days ago

    Athens, Attica, Greece modulus SA Full time €25,000 - €75,000 per year

    Basic Informationmodulus SA is an innovative telecommunications company based in Athens, Greece. Since 2012, we've been delivering next-generation VoIP telephony services to clients across both domestic and international markets. Today, we are one of Greece's leading VoIP providers, helping businesses across industries embrace modern, flexible, and...

  • Account Specialist

    2 weeks ago

    Athens, Attica, Greece linq Full time €25,000 - €40,000 per year

    On behalf of our client, an innovative telecommunications company with a strong presence in the Greek and international markets, we are seeking a detail-oriented and drivenAccount Specialistto join their team.As part of their continued growth, they are expanding their Voice and SMS wholesale team. If you thrive in a fast-paced environment, excel at building...

  • Wholesale Clothing Sales Representative

    4 days ago

    Athens, Attica, Greece INTLHR LTD Full time €25,000 - €60,000 per year

    Wholesale Clothing Sales RepresentativeLocation: [GLYFADA | Full-TimeAbout Us:We are a well-established clothing wholesaler supplying quality [men's/women's] fashion to retailers, boutiques, and online stores across country. Our focus is on offering great products, competitive prices, and dependable service to help our customers succeed.About the Role:We're...

  • Sales Executive

    2 weeks ago

    Athens, Attica, Greece Carvel Avocado Full time €20,000 - €25,000 per year

    Sales Executive – Carvel Avocado PCLocation: Metamorfosi, GreeceEmployment type: Full-timeIndustry: Fresh produce, B2B (Ho.Re.Ca., Wholesale)About UsAt Carvel Avocado PC, we grow, ripen, and distribute premium-quality avocados. Founded in 2019, our journey began in the south of Crete, where we cultivate around 2,000 avocado trees with care and passion....

  • Accounting & Admin Assistant

    2 days ago

    Athens, Attica, Greece e-satisfaction Full time

    Company Descriptione- is a Voice of Customer solution that gathers vital information regarding what customers think and feel about their experiences with a business. We aim to drive business impact by providing real-time visibility into customer interactions across complex networks and critical moments using technology. Our tested 5-step framework helps...

  • Account Executive

    12 hours ago

    Athens, Attica, Greece Palladian Communication Specialists Full time €20,000 - €25,000 per year

    Palladian Communication Specialists, a Communication and Public Relations Agency is looking for an Account Executive to:· Work in the Client Service team, assist in developing the Client's Communications' strategy, prepare basic templates for proposals, publicity plans etc. in collaboration with the Account Manager.· Monitor the client's publicity via News...