Operations & Performance Manager

5 days ago

Athens, Attica, Greece Webartstudio Full time €25,000 - €50,000 per year

About the Role

At
Webartstudio
, we're growing fast — and we're looking for an
Operations & Performance Manager
who can keep things running smoothly while helping our team reach its full potential.

The ideal candidate is a highly organized professional with a hands-on mindset, capable of managing daily operations, optimizing internal processes, and driving team performance across multiple departments.

If you're passionate about efficiency, people management, and strategic growth, this role is for you.

Responsibilities

  • Oversee and coordinate the day-to-day operations of the company to ensure efficiency and alignment with business goals.
  • Establish and maintain business standards for productivity, quality, and performance.
  • Supervise, coach, and evaluate team members to promote professional development and ensure accountability.
  • Set clear KPIs and performance targets for departments and individuals, monitoring progress through regular reviews.
  • Develop and implement systems to measure and improve team efficiency, communication, and workflow.
  • Collaborate with department leads to identify bottlenecks and implement process improvements.
  • Conduct performance appraisals and lead training or upskilling initiatives.
  • Manage and track departmental budgets, ensuring resources are aligned with company objectives.
  • Ensure compliance with internal policies and external regulations.
  • Support senior management with strategic planning, reporting, and operational insights.
  • Foster a positive, collaborative, and growth-oriented company culture.

Qualifications

  • 3+ years of experience in operations, project, or performance management.
  • Proven experience in team leadership, coaching, and performance evaluation.
  • Strong organizational and multitasking skills with a results-oriented mindset.
  • Excellent communication and interpersonal skills.
  • Proficiency with Microsoft Office and project management tools (e.g. Asana, Trello, or Monday).
  • Solid understanding of business processes and cross-functional collaboration.
  • Bachelor's degree in Business Administration, Management, or a related field (Master's degree is a plus).

Why Join Webartstudio

  • Work with a creative and results-driven team in one of Greece's most forward-thinking digital agencies.
  • Opportunity to shape internal processes and directly impact the company's growth.
  • Dynamic environment that values innovation, initiative, and teamwork.
  • Continuous professional development and growth opportunities.

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