Operations Manager
1 week ago
Company Description
Solimar Hotels specializes in hotel management, aiming to provide a complete holiday experience with premium hospitality services. Established in 2010, Solimar Hotels began by managing four 4-star hotels in Rethymnon, Crete. Over the years, operations expanded to Heraklion and Chania in Crete with additional properties, including Solimar Ruby, Solimar Ruby Royal, Solimar Turquoise, Solimar Aquamarine, and Solimar White Pearl , Solimar Topaz.
Role Description
This is a full-time, on-site role for an Operations Manager in Agía Marína. The Operations Manager will oversee the day-to-day operations of the hotel, ensure high standards of service quality, supervise staff, manage budgets, coordinate with different departments, and address guest needs and complaints. Additionally, the role includes implementing policies and procedures, maintaining operational efficiency, and enhancing the overall guest experience.
Qualifications
- Hotel management and staff supervision skills
- Experience in budget management and financial planning
- Strong problem-solving and decision-making skills
- Excellent communication and interpersonal skills
- Ability to work on-site and handle multiple tasks efficiently
- Experience in tourism and hospitality is a plus
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