Reservations Manager

2 weeks ago

Mykonos Southern Aegean, Greece San Marco Mykonos Luxury Hotel & Villas Full time €25,000 - €40,000 per year

San Marco
 group, is seeking an experienced and organized 
Reservations Manager
 to lead the Reservations department and contribute to maximizing hotel occupancy and revenue.

The ideal candidate will be responsible for managing all bookings - 
Tour Operators, OTAs , Expedia, ), Bed Banks ( Hotelbeds, Sunhotels ,etc), Individual and Group Reservations
 — while ensuring accuracy, efficiency, and strategic coordination with the 
Revenue Management
 team.

 
Key Responsibilities

  • Oversee and manage all reservations channels (Tour Operators, OTAs, Individual & Group bookings)
  • Supervise and coordinate the reservations team to ensure smooth daily operations
  • Load and update rates, availability, and offers across all distribution platforms
  • Monitor and manage OTA extranets and Channel Manager systems
  • Collaborate closely with the 
    Revenue Manager
     to implement pricing and yield strategies
  • Ensure data accuracy and reservation integrity in 
    Protel PMS
  • Analyze booking trends, demand patterns, and competitor activity
  • Handle guest and group requests professionally and efficiently

 
Candidate Profile

  • Minimum 
    2 years of experience
     in a similar role within a 4★ or 5★ hotel
  • Excellent knowledge of Protel PMS
  • Strong understanding of 
    OTA management
    , 
    Channel Managers
    , and 
    Tour Operator systems
  • Familiarity with 
    Revenue Management
     principles and dynamic pricing
  • Excellent command of 
    English
     (additional languages will be considered an asset)
  • Strong organizational skills, attention to detail, and ability to multitask
  • Professional communication skills and guest-oriented attitude

 
We Offer

  • Competitive salary package
     based on experience and performance
  • Single Occupancy Accommodation and full board
     provided within the hotel premises when in Mykonos ( April to October 25 ).
  • Professional and supportive work environment
     in a leading hotel group
  • An excellent working environment

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