IT Systems Trainer and Support

3 days ago


Athens, Attica, Greece Netcompany Full time €35,000 - €45,000 per year
Company Description

Job Description

Are you ready to discover the role of an IT Trainer & Support operator in Netcompany-Intrasoft?

IT Systems Trainer and Support operator,

As an IT Systems Trainer and Support operator you will:
  • DeliverBusiness Applications training and support (on-the-job training, remote training, structured classroom training) to users
  • Prepare and update the training material
  • Provide 1st and 2nd level user support to clients.
Qualifications

What would make you a fit for the role:
  • Bachelor degree in Computer Science / Information Technology or Law
  • Experience with ticketing systems such as Atlassian JIRA or similar
  • Experience in being the liaison with other teams to identify issues and support issue resolution
  • Excellent knowledge of MS Office suite
  • Strong customer service orientation
  • Good communication & presentation skills
  • Very good command of the English language
  • Availability to travel on a weekly basis to various locations across Greece
It would also be a plus if you match some of the following:
  • Previous experience in business applications training and user support services, preferably within the public sector
  • Knowledge of e-learning platforms and tools.
Additional Information

Being a part of the Netcompany-Ιntrasoft team, you will be provided with:
  • The opportunity to work in a modern environment & in a hybrid working model
  • A seamless onboarding experience and a buddy to support you on your first steps
  • A competitive compensation & benefits package
  • Health and life insurance program
  • Meal and commuting allowance
  • Well-being activities (on premises)
  • Continuous learning opportunities using the most modern methods (unlimited access to Udemy for Business, ad-hoc trainings)
Our culture

#BePartOfSomethingGreat

Please submit your CV in English. All applications will be treated as strictly confidential.


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