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IT Systems Trainer and Support
2 weeks ago
Netcompany Intrasoft
Job Description
Are you ready to discover the role of an IT Trainer & Support operator in Netcompany-Intrasoft?
IT Systems Trainer and Support operator,
As an IT Systems Trainer and Support operator you will:
- Deliver Business Applications training and support (on-the-job training, remote training, structured classroom training) to users
- Prepare and update the training material
- Provide 1st and 2nd level user support to clients.
What would make you a fit for the role:
- Bachelor degree in Computer Science / Information Technology or Law
- Experience with ticketing systems such as Atlassian JIRA or similar
- Experience in being the liaison with other teams to identify issues and support issue resolution
- Excellent knowledge of MS Office suite
- Strong customer service orientation
- Good communication & presentation skills
- Very good command of the English language
- Availability to travel on a weekly basis to various locations across Greece
- Previous experience in business applications training and user support services, preferably within the public sector
- Knowledge of e-learning platforms and tools.
- The opportunity to work in a modern environment & in a hybrid working model
- A seamless onboarding experience and a buddy to support you on your first steps
- A competitive compensation & benefits package
- Health and life insurance program
- Meal and commuting allowance
- Well-being activities (on premises)
- Continuous learning opportunities using the most modern methods (unlimited access to Udemy for Business, ad-hoc trainings)
Values
#BePartOfSomethingGreat
Please submit your CV in English. All applications will be treated as strictly confidential.
