Business & Systems Analyst

SYNTAX IT Group is looking for a skilled Business & Systems Analyst to bridge the gap between business and IT, driving the implementation and improvement of solutions and systems. In this role, you will analyze business domains, document processes and systems, and assess business models to ensure seamless integration with technology. By using your analytical skills and technical expertise, you will help optimize operations and support the organization's evolving needs.

Key Responsibilities:

• Analyze business needs and elicit requirements by interacting with business stakeholders and experts. Work closely with IT teams (system architects and developers) to define, analyze, and document functional and non-functional requirements for technology solutions.
• Identify opportunities and challenges related to processes, systems, and product development. Evaluate and propose optimal solutions, assess feasibility, and contribute to internal process reengineering. Continuously seek ways to improve monitoring, discover issues, and enhance value for customers.
• Develop or contribute to business cases and business plan initiatives based on quantitative and qualitative data to support decision-making.
• Collaborate with external vendors and internal IT teams to ensure seamless implementation of new systems and solutions. Oversee vendor tasks and facilitate effective communication between external partners and internal stakeholders.
• Configure and maintain insurance products and related system printouts, ensuring accuracy and compliance with company guidelines.
• Lead and facilitate user acceptance testing, gather feedback, and ensure any technical developments (products, systems, applications, etc.) meet business requirements. Document system changes, create user manuals, and train end users on new implementations.
• Report project progress and remaining effort to stakeholders while identifying and mitigating potential risks during the implementation phase.
• Share knowledge and expertise with internal teams by providing training and fostering a culture of continuous learning.

Skills & Qualifications:

• Education: A BSc degree in Business Studies, Business Administration Management, Information Technology, or a related field. A master's degree is a plus.
• Experience: 3-5 years of hands-on experience in business analysis or a similar role, preferably in the insurance sector.
• Technical Skills: A solid understanding of technology, systems integration, and processes.
• Business Analysis Skills: Experience in building business cases, eliciting requirements, and conducting testing.
• Industry Expertise: Familiarity with insurance products and regulations, with relevant certification considered a plus.

Additional skills:

• Analytical Mindset: A proven ability to break down complex problems, analyze data, and develop effective solutions.
• Communication Skills: Excellent communication skills in both Greek and English, both written and verbal. You can explain technical concepts clearly to non-technical colleagues.
• Team Spirit: You're a collaborative team player who thrives in a fast-paced environment and is always eager to learn and grow.

Why SYNTAX?

Career Development: Access opportunities to contribute to exciting new projects and evolve in your professional journey.

Continual Learning: We provide a huge amount of learning opportunities due to the solutions we provide and the partnerships we have.

Team Environment: Join a supportive and dynamic work environment that fosters strong working relationships.

Work-Life Balance: Your well-being is our priority, allowing you to excel both at work and in your personal endeavors.

Innovation: Join a stimulating environment where innovation is nurtured, providing a platform for your creative solutions to make a real impact.

SYNTAX IT Group is a leading Information Technology Consulting Organization operating since 1984 in Greece, in the Arabian Gulf and in EU. For more than 40 years SYNTAX has provided Consulting and Professional Services to a customer base that includes the largest corporations in Finance, Telecoms, Energy, Oil, Manufacturing, Transportation and in the Public Sector.

We offer a competitive remuneration package directly associated with your skills and expertise and the opportunity to evolve your career in the most dynamic business areas in today's international marketplace.

Please note that you will be contacted only if you are shortlisted for an interview. We appreciate your understanding.

The applications will be handled with high confidentiality.

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