B2B Key Account Manager

Athenian Mattress Company is currently in search of a highly motivated and experienced B2B KeyAccount Manager to join our dynamic team at Heraklion Crete.

About Athenian Mattress Company:

Athenian Mattress Company is the marketleader in Greece in the manufacturing and trading of sleep products. Thecompany operates the country's most advanced mattress production facility — andone of the top three in Europe — setting industry standards in design, quality,and hygiene. As a model manufacturingenterprise, it delivers pioneering sleep solutions tailored to modern consumerneeds. The company develops and manages a portfolio of sleep product brands thatserve distinct segments of the market, addressing a wide range of consumer andbusiness requirements. These brands include Media Strom, Stromatex, Zenius, andSleep Dimmer. Athenian Mattress Industry is supported by a robust andcontinuously expanding distribution network, currently comprising approximately400 retail points, 2,700 hotels, and multiple e-commerce platforms.

Role Purpose

As a Key Account Manager, you will be responsible for developing and nurturing long-termrelationships with our most important clients. Your primary goal will be tomaximize sales opportunities and ensure client satisfaction by understandingtheir business needs and providing tailored solutions. This role requires astrategic thinker with a strong sales background and excellent communicationskills.

Key Accountabilities

• Serve as the main point of contact for key clients, addressing their needs and inquiries.
• Manage a portfolio of key accounts to ensure long-term success. Responding to customer needs with the aim of creating and strengthening trust relationships.
• Maintain regular contact and ensure quality customer service with the aim of long-term cooperation with the company.
• Develop and implement the B2B sales plan in the wholesale and hotel industry, in accordance with the company's business strategy.
• Develop and execute strategic account plans to meet and exceed sales targets. Identify and pursue new business opportunities within existing accounts.
• Plan and implement the monthly visit program to existing and new customers with the aim of achieving sales based on targets.
• Implement commercial policy and negotiate the terms of cooperation. Ensure compliance with customer agreements to achieve targets.
• Prepare and manage offers with the aim of immediately converting them into orders and facilitating their after-sales service.
• Create and deliver impactful presentations and proposals to clients.
• Collaborate with internal teams to align product offerings with client needs.
• Prepare and present accurate and realistic reports for the region of responsibility, with sales forecasts, reporting data, and improvement actions.
• Research the market with the aim of developing and expanding the customer base in areas of responsibility.
• Monitor the broader market and competition and inform with relevant reports. Analyze market trends and competitor activity to inform account strategy.
• Participate in special projects, such as pilot applications, market research, and sales processes.

Απαραίτητα Προσόντα:

Skills Required

• Bachelor's degree in business, marketing, or a related field is preferred.
• At least 3 years of experience in a similar B2B sales position, especially in the Hotel market.
• Highly motivated, goal-oriented, and results-driven.
• Strong understanding of sales principles and customer relationship management.
• Exceptional communication and negotiation skills. Demonstrated ability to develop and maintain strong client relationships.
• Ability to analyze sales performance metrics and prepare reports.
• Proficient in using computer applications such as CRM, ERP, and MS Office.
• Very goodknowledge of English.
• Possess a driving license and the ability to travel within Greece.

Παροχές:

What We Offer

• Competitiveremuneration package.
• Comprehensivebenefits package.
• A strong focus on maintaininga friendly and dynamic work environment that values work life balance.
• Exclusive employee discountson our products.
• Opportunities for professional development and careergrowth.

Next steps: If you are a motivated and results-oriented professional, we would love to hear from you. Athenian Mattress is an equal-opportunity employer. We embrace diversity, ensure all employees feel valued and respected, and create a culture of belonging, which boosts morale, innovation, and retention.