PPC Fibergrid – BSS Specialist

6 days ago

Athens, Attica, Greece PPC S.A. Full time €25,000 - €40,000 per year

PPC Fibergrid – BSS Specialist (Attica)

The BSS Specialist is member of the team who is responsible for the development and operation of BSS ΙΤ systems (Order Management, Billing, A/R) supporting FiberGrid's FTTH network-based services/products/solutions.

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Responsibilities:

  • Participates in the implementation, configuration and smooth operation of BSS systems or/and of capabilities in FiberGrid's existing BSS systems.
  • Supports the team and Vendors in the implementation and operation of interfaces with Telecommunications providers using FiberGrid's FTTH network and with BSS systems.
  • Monitors the agreed KPIs based on agreements with other Telecommunications providers and/or regulatory requirements and carries out corrective actions in case of deviations.
  • Collaborates closely with the Digital Systems Development & Operation Division of the PPC Group, with the aim of implementing and operating interfaces between the BSS systems and the Group's ERP, BI and other systems.
  • Collaborates closely with FiberGrid's Technical Departments for the technical implementation of products and services including the implementation and seamless operation of the required interfaces with Network systems.
  • Collaborates with FiberGrid's Architecture Department for designing new BSS systems or/and new capabilities thereof, contributing to the creation of the required specifications.
  • Collaborates effectively with BSS system Vendors.
  • Provides support and response for emergency incidents.
  • Promotes teamwork, cross-departmental collaboration and CX culture.

Requirements:

  • A University/Technological Education Institute (TEI)/College degree in Telecommunication Networks/Telecommunications Engineering, Informatics, Information Systems, or another Technological/Finance/Management discipline
  • A Master's degree in a related subject will be an asset
  • At least two (2) years of experience in the implementation, configuration, and smooth operation of information systems at a Telecommunications Provider, Financial Institution, Gambling Operator
  • Experience in developing and configuring information systems at an IT Solutions Provider is desirable
  • Knowledge of BSS systems development and operation at a Telecommunications Provider, Financial Institution, Gambling Operator
  • Knowledge of development and operation of databases and programming languages, indicatively: C, Java, HTMP, PHP
  • Ability to implement, configure, and ensure smooth operation of IT systems, primarily in cloud or on-premises infrastructures
  • Very good knowledge of the English Language

Competencies:

  • Analytical thinking & ability to solve problems quickly and effectively
  • Accountability & result orientation
  • Understanding of the business environment
  • Teamwork & ability to collaborate
  • Ability to manage changes
  • Negotiation & Influencing skills
  • Growth Mindset
  • Customer orientation

Benefits:

  • Attractive remuneration and benefits package
  • Continuous training & participation in development activities
  • Group health and life insurance program
  • Reduced electricity tariff

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