PPC Fibergrid – BSS Specialist

PPC Fibergrid – BSS Specialist (Attica)

The BSS Specialist is member of the team who is responsible for the development and operation of BSS ΙΤ systems (Order Management, Billing, A/R) supporting FiberGrid's FTTH network-based services/products/solutions.

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Responsibilities:

• Participates in the implementation, configuration and smooth operation of BSS systems or/and of capabilities in FiberGrid's existing BSS systems.
• Supports the team and Vendors in the implementation and operation of interfaces with Telecommunications providers using FiberGrid's FTTH network and with BSS systems.
• Monitors the agreed KPIs based on agreements with other Telecommunications providers and/or regulatory requirements and carries out corrective actions in case of deviations.
• Collaborates closely with the Digital Systems Development & Operation Division of the PPC Group, with the aim of implementing and operating interfaces between the BSS systems and the Group's ERP, BI and other systems.
• Collaborates closely with FiberGrid's Technical Departments for the technical implementation of products and services including the implementation and seamless operation of the required interfaces with Network systems.
• Collaborates with FiberGrid's Architecture Department for designing new BSS systems or/and new capabilities thereof, contributing to the creation of the required specifications.
• Collaborates effectively with BSS system Vendors.
• Provides support and response for emergency incidents.
• Promotes teamwork, cross-departmental collaboration and CX culture.

Requirements:

• A University/Technological Education Institute (TEI)/College degree in Telecommunication Networks/Telecommunications Engineering, Informatics, Information Systems, or another Technological/Finance/Management discipline
• A Master's degree in a related subject will be an asset
• At least two (2) years of experience in the implementation, configuration, and smooth operation of information systems at a Telecommunications Provider, Financial Institution, Gambling Operator
• Experience in developing and configuring information systems at an IT Solutions Provider is desirable
• Knowledge of BSS systems development and operation at a Telecommunications Provider, Financial Institution, Gambling Operator
• Knowledge of development and operation of databases and programming languages, indicatively: C, Java, HTMP, PHP
• Ability to implement, configure, and ensure smooth operation of IT systems, primarily in cloud or on-premises infrastructures
• Very good knowledge of the English Language

Competencies:

• Analytical thinking & ability to solve problems quickly and effectively
• Accountability & result orientation
• Understanding of the business environment
• Teamwork & ability to collaborate
• Ability to manage changes
• Negotiation & Influencing skills
• Growth Mindset
• Customer orientation

Benefits:

• Attractive remuneration and benefits package
• Continuous training & participation in development activities
• Group health and life insurance program
• Reduced electricity tariff