Technical Support Engineer
6 days ago
Η
Electrosystems ΕΠΕ
, είναι μία από τις κορυφαίες εταιρίες χονδρικής πώλησης συστημάτων ασφαλείας και αυτοματισμού. Από το 2007 υποστηρίζουμε με επιτυχία επαγγελματίες εγκαταστάτες με σύγχρονες, καινοτόμες λύσεις στον τομέα των συστημάτων ασφαλείας, CCTV, smart home, έλεγχο πρόσβασης, πυρανίχνευση & είμαστε δίπλα του σε κάθε του βήμα. Πριν απ' όλα επένδυση στον άνθρωπο, λέμε στην ELS Η συνεχής στελέχωση, εκπαίδευση και τεχνική κατάρτιση της ομάδας μας με το πιο σύγχρονο περιβάλλον εργασίας είναι μερικά από τα μυστικά μας.
Η εταιρία μας αναζητά τη συμπλήρωση της ομάδας τεχνικής υποστήριξης με έναν
ικανό
tech savvy τεχνικό
, ο οποίος θα αναλάβει την τηλεφωνική υποστήριξη και εξυπηρέτηση επαγγελματιών εγκατάστασης στον τομέα των συστημάτων ασφαλείας.
Αρμοδιότητες:
- Παροχή τηλεφωνικής τεχνικής υποστήριξης σε πελάτες σχετικά με συστήματα ασφαλείας.
- Απομακρυσμένη διάγνωση και επίλυση προβλημάτων που σχετίζονται με εγκαταστάσεις και λειτουργία συναγερμών, καμερών παρακολούθησης και άλλων συστημάτων ασφαλείας.
- Εκπαίδευση πελατών στη σωστή λειτουργία και χρήση των συστημάτων.
- Συνεργασία με την ομάδα εγκατάστασης για την απομακρυσμένη υποστήριξη ή την αποκατάσταση προβλημάτων.
- Εκπόνηση αναφορών σχετικά με τις παρεχόμενες υπηρεσίες και την ικανοποίηση πελατών.
Απαραίτητα Προσόντα:
- Προϋπηρεσία σε τεχνική υποστήριξη ή συναφή τομέα.
- Γνώσεις στα συστήματα ασφαλείας και ηλεκτρονικών.
- Ικανότητα επικοινωνίας με πελάτες και επίλυσης προβλημάτων.
- Είμαστε ανοιχτοί σε υποψηφίους με σχετική εκπαίδευση ή πιστοποίηση.
Παροχές :
- Ανταγωνιστικός μισθός και παροχές.
- Συνεχή εκπαίδευση και ευκαιρίες εξέλιξης.
- Φιλικό και υποστηρικτικό περιβάλλον εργασίας.
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