Technical & Service Support Engineer

1 day ago


Athens, Attica, Greece ERMA FIRST ESK ENGINEERING SOLUTIONS SA Full time €35,000 - €60,000 per year

Technical & Service Support Engineer

About ERMA TECH Group

ERMA TECH Group is a leading engineering company in the marine and industrial sectors, delivering innovative solutions, cutting-edge equipment, and world-class service worldwide. We set the standard for quality, reliability, and innovation. Join ERMA TECH and be part of a team shaping the future of marine technology.

Role Summary

We are looking for a Technical & Service Support Engineer to join our dynamic team. This role blends technical support, service coordination, and documentation management, ensuring smooth operations and top-notch service for our clients.

Main Responsibilities

  • Deliver hands-on technical support to clients and service partners.

  • Coordinate service and commissioning activities onboard vessels and at shipyards.

  • Prepare and maintain technical documentation, manuals, and service reports.

  • Manage spare parts and service requests, ensuring timely and accurate delivery.

  • Collaborate with Engineering, Production, and Quality teams for seamless operations.

  • Maintain ERP data, part numbers, and Bills of Materials (BOMs).

  • Ensure compliance with internal standards and marine regulations.

  • Support continuous improvement in service and documentation workflows.

Job Requirements

  • Bachelor's degree in Engineering (Mechanical, Electrical, Marine, or related field).

  • Experience in technical support, service engineering, or technical documentation, ideally in the marine industry.

  • Familiarity with installation, commissioning, and troubleshooting of marine equipment is a plus.

  • Knowledge of ERP (Microsoft 365) and PDM systems (e.g., SharePoint, EPDM) is advantageous.

  • Excellent English communication skills, written and spoken.

  • Strong organization, problem-solving, and teamwork skills.

  • Self-motivated and able to manage multiple priorities.

  • Willingness to travel occasionally.

Why Join ERMA TECH Group

  • Be part of a vibrant international team delivering innovative marine solutions.

  • Work in a fast-growing, engineering-driven environment with global impact.

  • Enjoy competitive pay, private health insurance, and ongoing training.

  • Contribute to sustainable and cutting-edge marine technologies.



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