French Speaking Remote Support Specialist

6 days ago

Greece Patrique Mercier Recruitment ES Full time

Patrique Mercier Recruitment ES is looking for a French Speaking Remote Support Specialist to join our team If you are dedicated to delivering excellent customer service and enjoy working in a remote capacity, this is the ideal opportunity for you. You will assist our French-speaking clients by addressing their queries and ensuring they have a seamless experience with our products.

Your Key Responsibilities
  • Offer outstanding remote support to French-speaking customers through various communication channels.
  • Troubleshoot and resolve an array of customer issues efficiently, maintaining a high level of customer satisfaction.
  • Guide customers on product features and best practices to enhance their usage.
  • Keep accurate records of customer interactions and feedback to facilitate continuous improvement.
  • Collaborate with colleagues to improve processes and provide feedback on customer needs.
  • Participate in training sessions to develop your skills and keep up with product updates.
Requirements
  • Fluency in French (both spoken and written) is mandatory for this role.
  • Your native language and nationality should be clearly stated in your C.V. and/or Cover Letter.
  • Excellent customer service and communication skills are essential.
  • Technical aptitude and a strong problem-solving mindset.
  • Experience in remote support or customer service is advantageous but not mandatory.
  • Ability to work independently and effectively in a remote setting.
  • A commitment to creating exceptional customer experiences and building rapport.
  • A willingness to learn and grow within a collaborative team environment
Benefits
  • · Private Health Insurance
  • · Training & Development
  • · Extra Salaries Per Year Fully Paid Training
  • · Fully Paid Relocation Package ( flight, transfer and 2 weeks hotel )
  • · Free Greek Lessons, discounts and other perks

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