Spanish Speaking Customer Experience Representative

22 hours ago


Athens, Attica, Greece Patrique Mercier Recruitment ES Full time

Patrique Mercier Recruitment ES is pleased to offer an exciting opportunity for Spanish Speaking Customer Experience Representatives. Join our vibrant team and immerse yourself in a role designed for individuals who are passionate about customer service and communication

In this position, you will connect with our Spanish-speaking customers, addressing their inquiries and ensuring they enjoy a smooth and satisfying experience with our services. Your dedication to customer success and exceptional communication skills will help us maintain our high standards of service.

Your Responsibilities
  • Assist Spanish-speaking clients through various communication channels including phone, email, and live chat.
  • Provide accurate information and solutions to customer inquiries and issues.
  • Document interactions and maintain up-to-date records for follow-ups.
  • Work collaboratively with your team to enhance customer service practices.
  • Participate in ongoing training opportunities to further hone your skills and product knowledge.
Requirements
  • Fluency in Spanish is essential; knowledge of English is an asset.
  • A genuine commitment to delivering exceptional customer service experiences.
  • Prior experience in customer support is desirable but not required.
  • Strong verbal and written communication abilities.
  • Detail-oriented with solid problem-solving skills.
  • Ability to work well in a team-oriented environment.
  • Eager to contribute to customer satisfaction and make a positive impact
Benefits
  • · Private Health Insurance
  • · Training & Development
  • · Performance Bonus
  • · Extra Salaries Per Year Fully Paid Training
  • · Fully Paid Relocation Package ( flight, transfer and 2 weeks hotel )
  • · Free Greek Lessons, discounts and other perks


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