Spanish-Speaking Customer Representative, Remote from Greece
2 weeks ago
Are you passionate about helping people and creating outstanding customer experiences? We are looking for a Spanish-speaking Customer Support Representative to join our international team in Athens, Greece. In this role, you'll be the voice of the brand for Spanish-speaking customers, supporting them through phone, email, and chat to ensure their questions are answered and their problems solved.
Remote work option available — but you must be based in Greece.
If you're currently abroad, don't worry We offer a full relocation package to Athens, including:
Flight reimbursement
Airport pickup upon arrival
Housing support with reduced rental fees (through our real estate partners)
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Provide top-tier customer service to Spanish-speaking clients across multiple channels (phone, email, chat).
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Assist customers with inquiries, troubleshooting, and resolving issues in a timely and professional manner.
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Deliver customer-centric solutions with empathy, patience, and efficiency.
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Collaborate with the wider support team to ensure a smooth and seamless customer journey.
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Identify recurring issues and provide feedback to improve processes and customer satisfaction.
Spanish C2 level (native or near-native fluency)
English B2 minimum (for training and team communication)
Strong communication skills – both written and verbal
A problem-solving mindset with adaptability to fast-paced environments
Basic computer skills (CRM, ticketing systems, MS Office, etc.)
EU Passport (required for legal employment in Greece)
Competitive salary + monthly performance bonuses
Relocation package (flight reimbursement, airport pickup, housing assistance)
Remote work flexibility – enjoy working from home while living in sunny Athens
Ongoing training and career development opportunities
Multicultural team environment with colleagues from all over Europe
Extra perks: health insurance, paid holidays, and team events
Location: Athens, Greece (remote work from anywhere in Greece)
Contract type: Full-time, permanent
Apply now and upload your CV in English
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