Spanish Speaking Frontline Support Representative

13 hours ago

Athens, Attica, Greece Patrique Mercier Recruitment ES Full time

Join Our Team as a Spanish Speaking Frontline Support Representative Patrique Mercier Recruitment ES is excited to announce an opening for a Spanish Speaking Frontline Support Representative. If you have a passion for helping others and are fluent in Spanish, this is the perfect opportunity for you

In this role, you will be the primary contact for our Spanish-speaking customers, assisting with their inquiries and ensuring they receive outstanding support every step of the way. Be part of a friendly and diverse team dedicated to providing exceptional service

Your Responsibilities
  • Provide excellent support to Spanish-speaking customers across various communication channels, including phone, email, and chat.
  • Identify and resolve customer issues efficiently to deliver a positive experience.
  • Document interactions and maintain accurate records in our CRM system.
  • Work collaboratively with colleagues to meet customer service objectives and enhance satisfaction.
  • Engage in ongoing training to stay updated on our products and services.
Requirements
  • Fluency in Spanish is required; knowledge of English is a plus. Your native language and nationality should be clearly stated.
  • Commitment to providing outstanding customer service.
  • Experience in customer support is beneficial but not necessary.
  • Strong communication and interpersonal skills.
  • Positive, team-oriented approach and willingness to collaborate.
  • Problem-solving skills and the ability to handle multiple tasks at once.
  • A desire to contribute to our mission while enjoying a vibrant workplace
Benefits
  • · Private Health Insurance
  • · Training & Development
  • · Performance Bonus
  • · Extra Salaries Per Year Fully Paid Training
  • · Fully Paid Relocation Package ( flight, transfer and 4 weeks hotel )
  • · Free Greek Lessons, discounts and other perks

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