Polish Speaking Frontline Support Representative

20 hours ago

Athens, Attica, Greece Patrique Mercier Recruitment ES Full time

Join Our Team as a Polish Speaking Frontline Support Representative Patrique Mercier Recruitment ES is thrilled to offer an exciting opportunity for a Polish Speaking Frontline Support Representative. If you are fluent in Polish and have a passion for delivering excellent customer service, we want to connect with you

In this important role, you will be the first point of contact for our Polish-speaking customers, assisting them with their inquiries and ensuring a remarkable service experience. Become part of a friendly and supportive team dedicated to customer satisfaction

Your Responsibilities
  • Provide outstanding support to Polish-speaking customers through phone, email, and chat.
  • Identify and resolve customer issues effectively and promptly.
  • Accurately document customer interactions and maintain records in our CRM system.
  • Collaborate with team members to achieve service excellence and improve customer satisfaction.
  • Participate in training sessions to enhance your knowledge of our products and services.
Requirements
  • Fluency in Polish is essential; knowledge of English is preferable. Your native language and nationality should be clearly stated in your C.V. and/or Cover Letter.
  • Strong commitment to providing excellent customer service.
  • Prior experience in customer support is advantageous but not essential.
  • Excellent communication and interpersonal skills.
  • A positive, team-oriented mindset and a willingness to help.
  • Strong problem-solving capabilities and the ability to manage multiple tasks effectively.
  • Enthusiasm for working in a multicultural environment and making a difference for our customers
Benefits
  • · Private Health Insurance
  • · Training & Development
  • · Performance Bonus
  • · Extra Salaries Per Year Fully Paid Training
  • · Fully Paid Relocation Package ( flight, transfer and 2 weeks hotel )
  • · Free Greek Lessons, discounts and other perks

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