FIT Reservations Agent

21 hours ago

Athens, Attica, Greece President Hotel Athens Full time €20,000 - €25,000 per year

FIT Reservations Agent

Main responsibilities

  • Collaborate with the Revenue and Reservations Manager.

  • Assist customers with booking and confirming reservations.

  • Send booking confirmations after payment processing.

  • Provide support for payment issues or website navigation challenges.

  • Maintain accurate records of bookings, payments, and guest details.

Qualifications

  • 2-3 years of Reservations experience

  • Knowledge of WebHotelier & PrimalRES, Room Pay, and OTA extranets

  • Strong commercial sense and negotiation skills

  • Detail-oriented and focused on high-quality results

  • Ability to work under pressure and meet deadlines.

  • Proficient in English and computer literacy

  • Hospitality & Tourism Industry Diploma.

  • Self-motivated, adaptive to company ethical standards, and respectful of cultural sensitivities

  • Professional appearance

Benefits

  • A dynamic and supportive work environment

  • Ongoing training and development programs

  • Opportunities for career growth and development

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