General Manager

2 weeks ago

Dimos Lemnos Northern Aegean, Greece SWOT Hospitality Full time €45,000 - €90,000 per year

Job Overview
We are seeking an experienced and results-driven
General Manager
to lead the operations of an independent hotel in Limnos under SWOT Hospitality's management.

The ideal candidate will be responsible for the overall performance of the property, ensuring the highest levels of guest satisfaction, team engagement, and financial results.This role requires a hands-on leader who can balance operational management with strategic development and contribute to the growth and positioning of the property in the local market.

Key Responsibilities
Business Strategy Development & Operational Leadership

  • Directing the day-to-day operations of all hotel departments (Rooms, Food & Beverage, Spa, Engineering, Sales & Marketing, Finance, HR)
  • Ensuring property business plans are aligned with the hotel's business strategies

Financial Management

  • Leading development and execution of annual budgets, forecasts, and business plans
  • Monitoring and managing P&L performance to achieve financial targets & optimizing revenue & profitability

Talent Management & Organizational Capability

  • Developing a highly performing leadership team by providing feedback & holding them accountable for performance
  • Ensuring effective work processes & teamwork are in place to maximize individual & overall property performance

Stakeholder Management & Guest Experience Excellence

  • Building strong rapport and developing strategic alliances with ownership groups, corporate leaders, and local community stakeholders
  • Utilizing guest/customer feedback to recognize outstanding employee service

performance and improve service delivery.

Requirements

  • Proven experience as a General Manager or in a senior leadership role within lifestyle hotels
  • Strong financial acumen with experience in budgeting, forecasting, and P&L management
  • Demonstrated ability to lead and develop high-performing, diverse teams
  • Exceptional communication, problem-solving, and decision-making skills
  • Fluency in English; Greek language skills are a strong advantage
  • Familiarity with Hyatt systems and brand standards preferred
  • Strategic, hands-on, and results-oriented leader
  • Passion for hospitality and delivering outstanding guest experiences
  • High emotional intelligence and strong interpersonal skills

Benefits

  • Competitive renumeration package
  • Performance-Based Bonus Scheme
  • Dynamic, friendly and supportive working environment
  • Strong Internal Mobility & Career Advancement Opportunities within SWOT Hospitality
  • Wellbeing Matters: Work-Life Balance Initiatives

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