Swedish Speaking Remote Support Specialist

1 week ago

Greece Patrique Mercier Recruitment ES Full time

Patrique Mercier Recruitment ES is seeking a talented Swedish Speaking Remote Support Specialist to join our dedicated team This role offers a fantastic opportunity for individuals who are passionate about providing exceptional customer service while working from the comfort of their own home. You will play a crucial role in assisting our Swedish-speaking clients, addressing their inquiries and ensuring a positive experience with our products.

Your Key Responsibilities
  • Deliver outstanding remote support to Swedish-speaking customers through various communication channels.
  • Troubleshoot and resolve customer inquiries and technical issues effectively and efficiently.
  • Guide clients on product features and best practices to enrich their usage.
  • Maintain accurate documentation of customer interactions to support continuous improvement efforts.
  • Collaborate with team members to share insights and improve overall service delivery.
  • Participate in ongoing training to enhance your skills and keep up with product developments.
Requirements
  • Fluency in Swedish (both spoken and written) is a must. Be sure to state your nationality and native language in your C.V. and/or Cover Letter.
  • Excellent customer service and communication capabilities.
  • Technical proficiency with a strong problem-solving approach.
  • Prior experience in remote support or a customer service role is a plus but not essential.
  • Ability to work independently and manage time effectively in a remote environment.
  • A commitment to delivering a positive customer experience and building rapport.
  • A proactive attitude towards learning and professional growth within a collaborative team atmosphere
Benefits
  • · Private Health Insurance
  • · Training & Development
  • · Extra Salaries Per Year Fully Paid Training
  • · Fully Paid Relocation Package ( flight, transfer and 2 weeks hotel )
  • · Free Greek Lessons, discounts and other perks

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