German-speaking Tech Support

1 week ago

Thessaloniki, Central Macedonia, Greece ARCHE Consulting Full time €40,000 - €80,000 per year

Lisbon, Portugal | On-site | Full-time

Meet the company:

You'll be joining a global technology services leader partnering with the world's most innovative organizations. The Portugal-based team works on projects impacting millions globally, fostering a supportive, collaborative culture with genuine opportunities for long-term growth.

Picture this: You're helping millions of content creators and video enthusiasts solve their technical challenges on one of the world's most influential video platforms - all while living in sunny Lisbon, one of Europe's most exciting cities.

This isn't just another support role. You'll be the problem-solving expert behind a platform that shapes global entertainment, education, and creativity. Every day, you'll tackle diverse technical puzzles, collaborate with a multicultural team that actually sticks around, and build skills that propel your tech career forward.

Day-to-day, you'll:

  • troubleshoot technical issues ranging from video uploads to account access,
  • communicate complex technical solutions in simple, friendly language,
  • document cases meticulously and identify potential bugs for product improvement,
  • escalate intricate problems following clear protocols,
  • collaborate with an international team that values support and knowledge-sharing,
  • through email, live chat or phone, you'll diagnose problems, provide solutions, and ensure every interaction leaves users confident and satisfied.

What you need:

Must-haves:

  • German at native or C1/C2 level (this is your superpower here),
  • English at B2+ for internal communication,
  • customer-first mindset with excellent communication skills,
  • problem-solving instincts and attention to detail,
  • flexibility to work rotative shifts (Monday-Sunday, 8 AM-11 PM window, with 2 days off weekly),
  • tech comfort with Google Workspace (Gmail, Drive, Calendar, Chrome),
  • adaptability to learn quickly in an evolving environment.

Nice-to-haves:

  • previous customer or technical support experience (B2C/B2B),
  • knack for explaining technical concepts to non-technical users.

What's in it for you:

  • relocation package including housing assistance
    (if relocating to Portugal),
  • language bonus & annual performance bonus (because great work deserves recognition),
  • daily meal allowance on a prepaid card,
  • transportation allowance,
  • private health insurance including dental + family coverage,
  • life insurance for peace of mind,
  • 7 weeks of fully paid training (we set you up for success from day one),
  • one-year full-time contract (renewable with long-term perspective) with a 30-day probation period,
  • career growth - gain experience with cutting-edge video technology and global operations,
  • internal exclusive job opportunities & online learning academy,
  • modern seaside office in LACS, Lisbon,
  • weekly on-site doctor consultations,
  • monthly team activities,
  • gym discounts and deals with popular brands,
  • free psychological support,
  • daily office perks: fresh fruit, unlimited coffee & tea.

  • German Speaking Sales Operations Specialist

    5 days ago

    Thessaloniki, Central Macedonia, Greece Randstad Greece Full time €40,000 - €60,000 per year

    Do you have an engineering background and a passion for B2B sales?Are you a fluent German speaker?If you're driven by optimizing systems, bridging teams, and turning data into sales success, apply now for theGerman Speaking Sales Operations Specialist roleResponsibilitiesTheGerman Speaking Sales Operations Specialistwill have the below...

  • Tech Support Maestro

    1 day ago

    Thessaloniki, Central Macedonia, Greece Cross Border Talents Full time €25,000 - €40,000 per year

    Job Title: Tech Support Maestro Mastering Solutions in German & EnglishProject: Empowering Businesses with Exceptional Technical SupportLocation: Thessaloniki, GreeceStart Date: 12th December 2024Schedule: Monday to Friday, 09:00 - 18:00Work Model: On-SiteAbout Us:Join a forward-thinking team where technology meets excellence Our partner company, a leader...

  • German Customer Support Agent

    1 day ago

    Thessaloniki, Central Macedonia, Greece Cross Border Talents Full time €25,000 - €40,000 per year

    Location: Athens, Thessaloniki, or Chania Greece (On-site or Remote, depending on the project)Language Requirements: German (C2/native) + English (B2+)Contract Type: Full-timeRelocation Support: Flight ticket, 2-week hotel stay, airport pickup, and real estate assistanceLooking to take your career abroad or start fresh in the Mediterranean?We are hiring...

  • German Technical customer support, Thessaloniki

    1 day ago

    Thessaloniki, Central Macedonia, Greece Cross Border Talents Full time €20,000 - €40,000 per year

    Join Our Team as a German-speaking Technical Customer Support Specialist in ThessalonikiAre you passionate about technology and customer service? Do you have a flair for problem-solving and enjoy assisting users with technical inquiries? If youre a German speaker looking to further your career in a vibrant city, we want you on our teamYour Role:As a...

  • German Speakers Wanted Remote Support Role in Sunny Greece

    1 day ago

    Thessaloniki, Central Macedonia, Greece Nuvare Consultancy Full time €9,000 - €30,000 per year

    Remote German-Speaking Customer Service in GreeceWould you like to work for one of the world's most trusted companies in customer experience — supporting one of the biggest names in online travel and hospitality?Join an international team that connects people to their dream destinations, while you work remotely from beautiful Greece.Your RoleAs...

  • Customer Support Representative

    1 day ago

    Thessaloniki, Central Macedonia, Greece FH Collective Academy Full time €24,000 - €48,000 per year

    Join our team as a German Customer Service Representative with remote work optionsDo you speak French fluently and want to make a real impact in the digital world while living in a new country? This is more than just a job it's your opportunity to grow personally and professionally, all while discovering a new culture. What you'll do?As part of our...

  • Customer Support with German language

    1 day ago

    Thessaloniki, Central Macedonia, Greece Talentrail Full time €12,000 - €18,000 per year

    Job Description: Our client is currently seeking German speakers who are willing to work remotely from any place in Greece. As a Customer Support Specialist, your main responsibility will be to handle calls from existing customers and solve any issues they might have. You will use your excellent communication and negotiation skills to provide personalized...

  • Technical Support Specialist German

    1 day ago

    Thessaloniki, Central Macedonia, Greece Cross Border Talents Full time €18,000 - €25,000 per year

    Job Title: Technical Support Specialist German & EnglishProject: Delivering Exceptional Technical SolutionsLocation: Thessaloniki, GreeceStart Date: 12th December 2024Schedule: Monday to Friday, 09:00 - 18:00Work Model: On-SiteAbout Us:Our partner company, a distinguished leader in the BPO industry, is dedicated to delivering outstanding customer...

  • Remote Customer Support Opportunities

    1 day ago

    Thessaloniki, Central Macedonia, Greece Cross Border Talents Full time €25,000 - €35,000 per year

    We are hiring bilingual professionals for remote Customer Support roles based in Thessaloniki. If you speak one of the following languages fluently Danish, Dutch, Finnish, French, German, Italian, Norwegian, Portuguese, Spanish, or Swedish alongside good English, we encourage you to apply.Responsibilities:Handle customer inquiries via phone, chat, and...

  • French-Speaking Customer Support Representative Athens or Remote from Greece

    1 day ago

    Thessaloniki, Central Macedonia, Greece Cross Border Talents Full time €15,000 - €25,000 per year

    Location: Athens, Greece (on-site or remote options)Type: Full-Time | Entry-Level | No Experience RequiredRelocation Support AvailableLooking to kick off your international career? Speak French fluently and have a good level of English (B2 or higher)? Well take care of the training you just need the motivation to get started.Were hiring French-speaking...