Dutch Customer Success Specialist

6 hours ago

Athens, Attica, Greece speakit Full time €104,000 - €130,878 per year

Are you a Dutch speaker with a passion for technology and customer care? Become a Customer Success Advisor for one of the world's most innovative tech companies

This role focuses on after-sales support and customer experience. You'll help clients solve technical issues, guide them through their digital journey, and ensure their satisfaction long after purchase.

Key Responsibilities

  • Provide top-level after-sales support to Dutch-speaking customers via phone, chat, and email.
  • Assist with troubleshooting, software navigation, and security settings.
  • Handle Apple ID, password recovery, and account management requests.
  • Advise customers on optimizing their devices and services.
  • Ensure a high-quality customer journey by resolving issues efficiently.
  • Collaborate with technical teams when needed to ensure case resolution.

Requirements

  • Native or near-native Dutch speaker with fluent English (B2+).
  • Customer support or tech support experience is preferred.
  • Strong problem-solving skills and a genuine interest in technology.
  • Ability to multitask and manage time effectively.
  • Flexible with schedules (shifts may include evenings/weekends).

Benefits

  • Competitive salary package (14 salaries/year).
  • Performance-based bonuses & relocation support if moving to Greece.
  • Ongoing training and certification opportunities.
  • Remote work from anywhere in Greece with provided equipment.
  • Multicultural team & international career exposure.
  • Free Greek language classes and career growth programs.

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