Customer Support Specialist Dutch

1 day ago

Athens, Attica, Greece CBT Full time
  • Customer Support Specialist Dutch & English Market (Remote from Anywhere in Greece)
  • Start Date:

    2 January 2026

    Location:

    Athens, Greece (Remote within Greece)

    Working Schedule:

    Monday Sunday, 10:00 19:30

    40 hours per week (8 hours per day / 5 days per week)

    About the Role
    Join an international Customer Support team providing top-quality assistance to Dutch and English-speaking clients. You will handle inbound calls, emails, and chats ensuring professional, empathetic, and timely solutions. The role is fully remote for candidates already living in Greece with stable internet connection and a local residence.

    Requirements
    Fluency in Dutch (C1+) and English (B2 minimum)
    Eligibility to work in Greece (valid work permit or EU citizenship)
    Previous experience in customer service or remote assistance preferred
    Tech-savvy, reliable internet connection, and comfortable working remotely
    Strong communication, problem-solving, and multitasking skills
    Compensation & Benefits
    1,500 gross/month × 14 salaries per year(12 monthly + Easter + Summer & Christmas bonuses)
    Private health & life insurance
    Performance bonus (in line with project-specific criteria)
    25 days paid annual leave per year
    Meal voucher: 50 per month
    Contract
    Permanent full-time contract under Greek law
    Standard working conditions: 40 hours per week / 5 days
    Relocation & Remote Policy
    For Dutch candidates already residing in Greece with a house, remote work is fully available across all regions of Greece (TBU project eligibility).
    For new arrivals from abroad, standard relocation support includes:
    3 weeks hotel accommodation near the office
    Up to 300 relocation support (reimbursed with first payment)
    Legal support with hiring documentation
    Candidates must be in Athens 7 days prior to the start date for onboarding formalities
    Employees relocating from abroad must work onsite for the first 3 months before becoming eligible for remote work
    Please note:

    Flight ticket is not covered, except partial reimbursement (up to 300 gross)
    No airport transfer, pick-up, or real estate assistance after the initial hotel stay
    Why Join
    Be part of a stable global employer offering long-term growth, inclusive international culture, and competitive perks in a flexible remote role that values your Dutch language expertise

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