Dutch Speaking Client Support Specialist

1 day ago

Athens, Attica, Greece Patrique Mercier Recruitment By Cyriel Full time

Patrique Mercier Recruitment is seeking a dedicated Dutch Speaking Client Support Specialist to join our growing team If you are fluent in Dutch and have a passion for delivering outstanding customer service, this is the perfect opportunity for you.

In this role, you will be responsible for assisting our Dutch-speaking clients by addressing their inquiries and providing effective solutions. Your strong communication skills and customer-centric approach will be key to ensuring a positive experience for all clients.

Key Responsibilities
  • Provide exceptional support to Dutch-speaking clients via various communication channels, including phone, email, and chat.
  • Respond to inquiries and resolve issues with professionalism and efficiency.
  • Educate clients on our products and services to enhance their overall experience.
  • Document client interactions and feedback for continuous service improvement.
  • Collaborate with team members to maintain high service standards.
  • Engage in training sessions to deepen your knowledge of our offerings and support strategies.

Requirements

  • Fluency in Dutch is essential; additional language skills are a plus. Your nationality and native language should be clearly stated.
  • A genuine passion for providing excellent customer service.
  • Experience in client support or a related customer-facing role is preferred but not required.
  • Excellent written and verbal communication skills.
  • Self-motivated and capable of working effectively in a team environment.
  • Strong problem-solving abilities and attention to detail.
  • A positive attitude and eagerness to support our clients effectively.

Benefits

  • · Private Health Insurance
  • · Training & Development
  • · Performance Bonus
  • · Extra Salaries Per Year Fully Paid Training
  • · Fully Paid Relocation Package (flight, transfer and 2 weeks hotel)
  • · Free Greek Lessons, discounts and other perks

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