IT Help Desk Support Technician

2 days ago

Athens, Attica, Greece AMPLUS S.A. Full time €25,000 - €40,000 per year

Company Profile

AMPLUS Technologies is a pioneering, innovative and Great Place to Work Certified, IT Company that implements high quality projects in Financial Institutions, Telecommunication Companies, Insurance Organizations, Educational Institutions, and organizations of the wider Public and Private Sector. With a starting point back in the decade of 2000's, Technologies has managed to possess a major market share of the IT Solutions industry. Established by a team of IT specialists, the company has a stable and upward evolution throughout these years.

In AMPLUS Technologies, we constantly offer integrate and end to end solutions which increase the quality of the services provided and strengthen the loyalty of our clients through a client-driven approach.

Due to the continuous growth of our company, we are currently looking for an IT Help Desk Support Technician to join our team.

Responsibilities

  • Provide first-line support to users across the organization via phone, remote access, and in-person.
  • Manage, track, and resolve support requests through the Jira platform.
  • Set up and configure new computers using disk imaging tools.
  • Perform computer hardware repairs and upgrades.
  • Troubleshoot and resolve printer-related issues (e.g., paper jams, consumable replacements).
  • Support workstation relocations, including computer, monitor, and structured cabling changes.
  • Assist with user account management and administrative tasks in Active Directory.
  • Ensure smooth operation of Windows operating systems and Microsoft Office applications.
  • Maintain accurate records of IT assets, incidents, and resolutions.
  • Collaborate with other IT team members to escalate and resolve complex issues.

Qualifications

  • B.Sc. in Information Technology, Computer Science or equivalent discipline.
  • 1-3 years of professional experience in related role.
  • Excellent command of MS-Office applications.
  • Familiarity with using help desk software and ticketing systems.
  • Fluency in Greek and in English, both written and spoken.
  • Strong communication skills to collaborate effectively with team members.
  • Multi-tasking and organizational skills, ability to work under tight deadlines.
  • Problem-solving and analytical skills.

Benefits

  • Competitive salary
  • Great Place to Work Certified Company
  • Mentorship program for induction
  • Monthly Meal coupons
  • Continuous learning and development opportunities in IT industry
  • Modern, stable, and challenging work environment

All applications will be treated in strict confidence

In AMPLUS SA we apply our principles of fair and equitable treatment, non-discrimination and equal employment opportunity

Job Type: Full-time

  • IT Help Desk Technician

    2 days ago

    Athens, Attica, Greece Konstantinos Spyropoulos Full time €35,000 - €45,000 per year

    Job OverviewWe are looking for an IT Help Desk Technician to join our Customer Services team. As an IT Help Desk Technician, your role is to diagnose and resolve all the issues our customers are facing and providing them solutions as early as possible. Technical support and technical assistance are the two major responsibilities that you are expected to...

  • IT Support Help Desk

    2 days ago

    Athens, Attica, Greece ΟΜΙΛΟΣ ΓΕΚ ΤΕΡΝΑ GEK TERNA GROUP Full time €3,500 - €4,500 per year

    Η ΗΡΩΝ ΕΝΕΡΓΕΙΑΚΗ Α.Ε. εταιρεία του Ομίλου ΓΕΚ ΤΕΡΝΑ, αναζητά IT Support Help DeskΚύριες Αρμοδιότητες:Εξετάζει και επιλύει το σύνολο των τεχνικών ζητημάτων που αφορούν στον εταιρικό εξοπλισμό ή λογισμικό...

  • IT Support Help Desk

    2 days ago

    Athens, Attica, Greece ΟΜΙΛΟΣ ΓΕΚ ΤΕΡΝΑ GEK TERNA GROUP Full time €2,500 - €4,000 per year

    Η ΗΡΩΝ ΕΝΕΡΓΕΙΑΚΗ Α.Ε. εταιρεία του Ομίλου ΓΕΚ ΤΕΡΝΑ, αναζητά IT Support Help Desk Κύριες Αρμοδιότητες: Εξετάζει και επιλύει το σύνολο των τεχνικών ζητημάτων που αφορούν στον εταιρικό εξοπλισμό ή λογισμικό...

  • IT Help Desk

    2 days ago

    Athens, Attica, Greece Cosmote evalue Full time €2,500 - €4,000 per year

    IT Help Desk - Τεχνικός ΥποστήριξηςCOSMOTE eValueΑΚΟΛΟΥΘΗΣΕ Εξυπηρέτηση πελατών / Τηλεφωνικό κέντροΠροβολή 12 θέσεωνΑθήναΤοποθεσίαΑθήναπριν 5 ώρεςΗμ. ανάρτησηςπριν 5 ώρεςΜε κάποια εμπειρίαΕπίπεδο...

  • Senior Deskside Support Technician

    2 days ago

    Athens, Attica, Greece Advance Global IT support Full time €26,000 - €28,000 per year

    Role Overview:We are looking for Senior Deskside Support Technician who can provide advanced technical support for end-user devices, applications, and IT infrastructure. This role requires extensive hands-on experience in hardware, software, and enterprise systems, with the ability to troubleshoot complex issues and mentor junior team members.Key...

  • Τεχνικός Γραφείου Υποστήριξης

    2 days ago

    Athens, Attica, Greece Zaidan It Solutions. Full time €1,000 - €1,200 per year

    Representing a major client located in Athens, Greece, Zaidan IT Solutions, a leading IT consulting firm, is seeking an:Help Desk TechnicianKey ResponsibilitiesMaintenance and repair of IT equipment.Installation and configuration of new devices.Providing technical support to users, resolving software and hardware issues.Offering basic support for networking,...

  • IT Help Desk

    2 days ago

    Athens, Attica, Greece COSMOTE eValue Full time €2,500 - €4,000 per year

    Ο/Η κάτοχος της θέσης θα είναι υπεύθυνος/η για την αποτελεσματική επίλυση τεχνικών ζητημάτων που θα προκύπτουν κατά την πρόσβαση ή χρήση εσωτερικών συστημάτων /εφαρμογών από εσωτερικούς χρήστες....

  • IT Support Specialist

    2 days ago

    Athens, Attica, Greece Leroy Merlin Full time €40,000 - €55,000 per year

    #eimaste_mesain a team of leaders who work as a team with respect and trust.#eisai_mesato be part of a team where you will constantly develop your knowledge? Do you want to work for a company where you can take initiatives, risk and act in an autonomous way?LEROY MERLIN is a member of the French Adeo Group (900 stores and 150,000 Leaders in 13 countries...

  • Front Desk Receptionist

    2 days ago

    Athens, Attica, Greece Taibo Investment SA - Hestia Group Full time €25,000 - €40,000 per year

    Front Desk Receptionist Position DescriptionJob Title:Front Desk ReceptionistLocation:Athens, GreeceCompany OverviewTaibo Investment Hestia Groupis a dynamic construction and investment company based in Hong Kong, with branch offices in Athens, Greece. Over the past 30 years, the company has focused on the development of large-scale residential projects,...

  • Front Desk Receptionist

    2 days ago

    Athens, Attica, Greece Hestia Group - Εστία Αθήνα Full time €900 - €3,600 per year

    Front Desk Receptionist Position DescriptionJob Title: Front Desk ReceptionistLocation: Athens, GreeceCompany OverviewTaibo Investment Hestia Group is a dynamic construction and investment company based in Hong Kong, with branch offices in Athens, Greece. Over the past 30 years, the company has focused on the development of large-scale residential projects,...